Summary
Overview
Work History
Education
Skills
Accomplishments
Soft Skills
Awards
Certification
Timeline
Generic

SWATHI PARISE

Milpitas,CA

Summary

Experienced software quality architect with 14+ years of expertise in software development, testing, and quality management. Proven track record in developing innovative applications on the ServiceNow platform. Skilled at identifying and resolving complex technical challenges, optimizing software processes, and implementing effective quality assurance strategies.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Staff Software QA Engineer

ServiceNow, Inc.
06.2015 - Current
  • Developed and documented standardized process for Quality Engineering department, improving operational efficiency, and ensuring quality
  • Collaborated with cross-functional teams to ensure alignment with industry best practices and compliance standards
  • Designed and implemented robust automation test frameworks and tools, significantly reducing manual testing efforts, and improving test coverage
  • Developed and maintained applications on SERVICENOW Platform using Java, Java Script, HTML to support software quality metrics and quality engineering processes
  • Configured and validated reports and dashboards to track software release metrics, ensuring high-quality product releases
  • Led automated test failure review across ServiceNow products, coordinating cross functional QE teams and development teams
  • Performed peer code-reviews ensuring quality code is written meeting organization coding guidelines and best practices
  • Developed web-based JUnit automated tests using Java based Selenium framework extended API
  • Validated new product features across multiple test environments involving various browsers, databases and mobile devices ensuring the delivery of quality product
  • Identified, documented, and validated product defects, ensuring resolution and quality assurance

Research Assistant

University of Houston
09.2013 - 05.2015
  • Addressed incoming information requests by developing programs using statistical analysis software, SAS
  • Generated data reports and charts for data interpretation using SAS programs and MS-EXCEL
  • Validated the data generated using data analysis software SAS

Quality Engineering Intern

ServiceNow, Inc.
06.2014 - 08.2014
  • Developed web browser-based JUNIT tests automation using SELENIUM framework extended API for SAML SSO feature
  • Developed headless JUNIT tests using MOCKITO framework
  • Continuous integration of developed tests with Jenkins nightly builds

Software Engineer II

Cognizant Technology Solutions
11.2009 - 07.2013
  • Developed new features for DYNSIM product
  • Developed C++ code on the server side and user-interface development involved JAVA SWINGS
  • Designed new SVG icons needed for the product using INKSCAPE software
  • Developed unit tests based on JUNIT
  • Developed VIPER scripts used for speed regression and performance testing
  • Continuous integration of PYTHON based regression test suites with Cruise Control tool
  • Performed manual test execution during release testing

Education

Master’s - Computer Science

University of Houston
Houston, TX
05.2015

Bachelor’s - Computer Science

Osmania University
05.2009

Skills

  • Java Script
  • JAVA
  • HTML
  • XML
  • CSS
  • C /C
  • C#
  • Python
  • SQL
  • GIT
  • IBM Rational Synergy
  • Eclipse

Accomplishments

  • Technical lead for Central Quality Engineering group
  • Automated traceability matrix generation process - reduced manual efforts from 2 months to 1 hour.
  • Introduced Accessibility Test Automation framework
  • Automated product test cases using existing Selenium Framework
  • Improvise test triage efforts by 80% with enhancements to Triagesheets and SDLC test objects applications
  • Operationalized customer clones program including DART cloning process
  • Developed applications on servicenow platform - customer clones, Release (patch/hotfixes) sign-off, tool qualification, partner testing portal etc, automating manual tracking process

Soft Skills

Cross team collaborations

Effective Communication 

Strategy

Decision making

Problem Solving 

Prioritization

Mentoring

Awards

1. Rewarded with Rising Star Award for the first and second quarter in 2010 from Cognizant for active contributions towards DYNSIM project.

2. Recipient of SERVICENOW LLAMA award for Q1 2022

Certification

  • Certified ScrumMaster (CSM)

Timeline

Senior Staff Software QA Engineer

ServiceNow, Inc.
06.2015 - Current

Quality Engineering Intern

ServiceNow, Inc.
06.2014 - 08.2014

Research Assistant

University of Houston
09.2013 - 05.2015

Software Engineer II

Cognizant Technology Solutions
11.2009 - 07.2013

Bachelor’s - Computer Science

Osmania University

Master’s - Computer Science

University of Houston

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