Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Swathi R

Morrow,OH

Summary

12+years of IT experience in which extensively worked as Business Analyst /Product Owner in Health care and financial Industry. Good understanding of Software Development Life Cycle and Rational Unified Process. Identifying and documenting critical requirements through analysis of the department's workflow and information flow Experience in conducting GAP analysis, CRM, User Acceptance Testing (UAT), Experience working in all phases of SDLC, Waterfall, RUP, Agile, Scrum methodologies. Specialized in Process Improvements for Financial, MMIS, Insurance (Medicaid and Medicare), Banking, and HealthCare domains Experience in writing and maintaining BRD and FRD. Preparing User Requirement Specifications (URS) Knowledge of health care services regulatory environment in compliance with HIPAA, ICD, MITA, MMIS and EDI Requirement Analysis and Data management, preparing Use Cases and Good Experience working on Cucumber tool used for testing other software. Preparing Data Flow Diagrams and UML Diagrams - Use Case, Object and Sequence Diagrams Worked with users, business managers and development teams to gather and communicate requirements. Extensively worked on Smoke Testing, Functional Testing, Regression Testing, System Integration Testing, System Testing, and Database Testing, Deployment readiness and hybrid Deployment Maintained and updated version control of the documentation using Rational Clear Case. Proficient in using Agile Scrum methodologies, performed roles of Scrum Master following sprint/standup sessions, facilitating workshops and used Excel extensively to write user stories, analyzed the Iteration Burn Down charts and reviewed defects. Expert in Tracking and Managing the Requirements, Six Sigma using Requirement Traceability Matrix Strong Analytical and Problem-Solving skills, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision. Involved in documentation of Test Cases, Test Plans and strong experience in conducting UAT. Experienced in conducting Joint Application Development (JAD) sessions and interviews, written correspondence, project status reports, oral presentations and emails.

Diligent with strong background in analyzing business requirements and translating them into technical solutions. Successfully facilitated cross-functional teams to deliver software enhancements and process improvements. Demonstrated expertise in data analysis and stakeholder management. Proactive Business Analyst with 12 + years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Dynamic Business Technology Analyst with 12 years guiding companies in leveraging available assets and reducing technical spending. Adept at providing superlative technological performance without ballooning IT budgets. Designs novel strategies to maximize synergies between personnel and equipment. Known for harmonizing human resources with hardware assets to enhance productivity and reduce friction. Dynamic Business Technology Analyst with 12 years guiding companies in leveraging available assets and reducing technical spending. Adept at providing superlative technological performance without ballooning IT budgets. Designs novel strategies to maximize synergies between personnel and equipment. Known for harmonizing human resources with hardware assets to enhance productivity and reduce friction. Dynamic Business Technology Analyst with 12 years guiding companies in leveraging available assets and reducing technical spending. Adept at providing superlative technological performance without ballooning IT budgets. Designs novel strategies to maximize synergies between personnel and equipment. Known for harmonizing human resources with hardware assets to enhance productivity and reduce friction. Proactive Business Analyst with 12+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Proactive Business Analyst with 12+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Proactive [Job Title] with [Number]+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Technical Business Analyst

Assurecare LLC
08.2020 - Current
  • Working with Business experts to gather requirements and translate into the technical solution and testing, debugging, documenting and/or maintaining applications or using applications in a business setting
  • Working with clients in developing the Offline application and Med community Provider Portal and Developing SSRS reports
  • Facilitate sessions and group refinement/grooming of user stories, test scenarios etc., working closely with client subject matter experts, sprint team and other teams/stakeholders
  • Coordinate configuration, integration, reporting, and automation requirements across teams for AssureCare clients (Kroger, Gateway, DHCS and HCPF)
  • Experience within a clinical environment Case Management, Utilization Management, Incident Management, Offline application
  • Develop and maintain system flow diagrams depicting ‘As Is' and future state considerations
  • Develop and maintain data flow diagrams for system data integrations
  • Report on common sources of technical issues or questions and make recommendations
  • Participate in system design, development, testing, and deployment
  • Reporting bugs and test results to team and project management on regular basis
  • Working with the development team and project management to design the customer view of information
  • Maintaining the data dictionary, including documentation of all definitions, data sources, business meanings and usage of information
  • Collaborate with project management team in planning out major development projects
  • Collaborate with development and services teams to document across software lifecycle phases
  • Develop and Maintain system flow diagrams depicting ‘As-Is and TO-BE process
  • Participate in system design, development, testing and deployment
  • Interface with product owners and customer facing teams to understand solution requirements
  • Document's requirements in terms of user stories and acceptance criteria for the user stories

Sr Business Analyst

State of Kentucky / Frankfort, KY
10.2019 - 07.2020
  • Working with business entities to gather functional and non-functional business requirements and translate into technical solutions
  • Creating product requirement documentation (PRD) and maintaining updates
  • High level modeling of key program processes and key data entities
  • Providing support for system development, implementation and maintenance
  • Creating use cases, dynamic dashboards and visual reports
  • Developing a functional testing strategy and planning with the testing team
  • Creating test case scenarios, testing reports and application functionality for each product release
  • Working with business team to support their efforts in User Acceptance Testing (UAT) and improve business and implementation team turn-around time
  • Reporting bugs and test results to team and project management on regular basis
  • Working with the development team and project management to design the customer view of information
  • Maintaining the data dictionary, including documentation of all definitions, data sources, business meanings and usage of information
  • Providing Postproduction support to End User in for their testing efforts and improving turn-around time on bug fixes during implementation

Sr Business Analyst

Walmart Inc/ Bentonville, AR
05.2018 - 10.2019
  • Work with customers in gathering business requirements for Data migration needs for Planning Budgeting Control System (PBCS)
  • Assist in designing, planning and managing the data migration process
  • Support development of solutions, cut over planning and execution activities
  • Work with subject matter experts and project team to identify, define, collate, document and communicate the data migration requirements
  • Prepare data migration plans including migration risk, milestones, quality and business sign-off details
  • Manage assigned risks and monitor potential impacts as part of the data migration plan
  • Develop best practice, processes, and standards for effectively carrying out data migration activities
  • Perform source system data analysis in order to manage source to target data mapping
  • Perform migration and testing of static data and transaction data from one core system to another
  • Perform data migration audit, reconciliation and exception reporting
  • Lead the delivery of business and functional analysis and artifact's working alongside the Business SMEs and offering advice and feedback on the potential functional and technical solutions and approach
  • Liaise with business areas and SMEs to articulate and define the high-level requirements and challenge where necessary
  • Produce project inception design proposals for the Planning Budgeting Control System setting out the requirements, challenges and recommended solution to request funding
  • Work independently when required to elicit, validate and document business requirements that are specific, measurable, assignable, realistic and time-bound (ie SMART) and testable
  • Environment: Windows XP/2000, Tableau, Teradata UML, Rational Rose, DOORS, MS Project, MS Visio, TOAD, MS Office,SQL, Quality Center

Lead Business Analyst/ Scrum master Product Owner

Amerisource Bergen/ Lash group, Charlotte, NC
03.2016 - 04.2018
  • Manages documentation of processes and root cause analysis of process issues
  • Medical segment quality on how to analyzes monthly business unit and functional financial statements and operating expenses
  • Product owner / Project Administrator can help the team maintain that vision is by creating a product roadmap
  • Lead Client Engagements and daily communication to address complex questions about market access and the competitive landscape and Success supporting pharmaceutical teams with analysis of market conditions
  • Undertake lead technical/BA/Test responsibilities in both patch deployment and major system upgrade activities such as evaluating/upgrading customization code and ensuring base package deployment is deployed providing seamless operation upon go-live
  • Migrated projects from Pplus to Model N and implement solutions for requirements across Model N suite
  • Provides technical assessment for project requests submitted by customers
  • Recommends how Model N can be best changed, designed and/or configured to meet customer needs
  • Experience in COBOL, SME level support to ensure the daily and month/year end Model N /SAP data interfaces are completed and period closing data is sent to stakeholders
  • As a Product owner/ Project Admin build strong interpersonal relationships with business delivery teams, leadership, senior management and internal/external stakeholders
  • Collaborate in the planning, design, development and deployment of new applications and enhancements to existing applications
  • Followed Agile/Scrum methodology, analyzing, modifying and creating new stored procedures
  • Good working knowledge on HEDIS session to review the patient's records and Experience working with healthcare EDI and HIPAA transactions
  • Familiar with HIPAA code set resolution and payment posting projects, including Claims
  • As a Scrum Master, facilitated all the REVITAS, scrum ceremonies, namely: Sprint Planning meeting, Iteration, Demos, Retrospective Daily Scrum Meeting, Product backlog refinement meeting, Sprint Review meeting and Sprint Review meeting and Facilitating workshops
  • Environment: Windows XP/2000, JAVA/J2EE, Oracle, UML, Rational Rose, DOORS, MS Project, MS Visio, TOAD, MS Office, Quality Center

Business System Analyst

Bank of America- India
10.2010 - 07.2014
  • Reconciling the portfolios generated by Collateral, AGILE, Budget and Profitability reports and Securities Lending, Cash settlement, Techno functional, source system with the counterparty portfolio
  • Dealing with diverse types of Capital Markets, General, Ledger Derivative products (like OTC, Interest Rate swaps, FX trades, Equity trades, Power & Commodity trades) in the reconciliation process and Accounts Receivable and Accounts Payable
  • Documented the To-Be state and produced a high-level solutions proposal by documenting initial proposals through customer engagement and communication
  • After being on boarded, conducted General and Ledger, Cash management, Capital Management, Risk Management and Capital markets and CR&B
  • Conducted JAD sessions, document analysis and one-on-one interviews with the stakeholders for the requirements elicitation
  • Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD)
  • Decomposed the scope from the BRD into user stories by conducting a story writing session with the product owner
  • And then the Acceptance criteria (Gherkin format (Given/When/Then) for the PSPI (Potentially Shippable Product Increment)
  • Good Knowledge on working with Middle office and Back office operations
  • Helped in estimation and prioritization of the user stories using MOSCOW and Planning Poker Techniques and Data Profiling, data Mapping, Data Management and Experience working Ecommerce applications
  • Submitted weekly reports about the progress of the project artifacts to our Program Manager
  • Effective Handling of Platinum & Hedge Fund clients
  • Working with different applications (Trioptima and Algo Recon tool) to reconcile the trades in both portfolios
  • Identifying the reasons for difference in MTM values
  • Environment: MS Office Suite, Quality Center, Windows NT, MS Visio, MS Project, MS Visio, TOAD, MS Office,SQL, Quality Center

Selenium Tester

Snap Comms, India
07.2009 - 09.2010
  • Working with the customer support team on competitive evaluations and product appropriate support comparison materials for channel and input on competitive Intel into product team
  • Designed and Implemented test automated framework
  • Test case and Test Documentation Creation
  • Developing product sales materials (such as sales focused tutorials, presentations etc.)
  • Training channel partners and the sales team and Run Manual tests
  • Training of, and promotion to, customers on new features
  • Involved in developing detailed test plan, test cases and test scripts using Test Director for Functional and Regression Testing
  • Create and maintain QA Documentation
  • Involved in several types of testing: Functional testing, Regression testing, Build Verification Testing, HP Unified testing Acceptance Criteria and Testing, GUI Testing, sanity check, Validation Testing, Database Testing and System Integration Testing
  • Created Test plan, Test Design, Test scripts and responsible for implementation of Test cases as Manual test scripts
  • Formulated the Business Requirement Document & Functional Requirements Document, DB, Webservers & obtained sign-off from the stakeholder on specifications explaining all aspects of project and MSBI Reporting and Customized
  • Participated in weekly meetings with the management to inform stakeholders of the overall project progress
  • Reviewed system use cases and functional specs with business and System Analysts
  • Environment: MS Office Suite, Quality Center, Windows NT, MS Visio, MS Project, DVP, ETL, Manual Test, FileNet, PBI, OIM, OIA

Education

Bachelor's - computer science

Osmania University

Master's - business administration

JNTU (Hyderabad)

Master's - information system

University of The Cumberland's

Skills

  • Standards UML, XML, ICD9, ICD10, HIPPA5010
  • SDLC Methodologies Waterfall, Agile-Scrum, Waterfall-Scrum, Waterfall-RUP
  • Business Skills MS Office, MS Outlook, MS Project, MS Visio Visual Modeling Tools Rational Rose, MS Visio
  • Requirement Management MS Office365, JIRA, Confluence, HP ALM115, , People Soft,HIPPA, HEDIS, Project Management, FileNet IBM Suit tools, MSBI(SSIS/SSAS/SSRS)
  • Project Management Tools MS Project, MS SharePoint Server, CA Clarity PPM tools
  • Certification IIBA, Level2- Certification of capability in Business Analyst (CCBA), CSM, PMP
  • Functional specifications
  • User acceptance testing
  • Software development life cycle
  • SQL proficiency
  • Data analysis
  • IT infrastructure
  • Business process modeling
  • Vendor relationship management
  • Business administration
  • Requirements gathering
  • System architecture design

Certification

  • Master of Business Administration (MBA) with a focus in data analytics or technology management- Various accredited universities.
  • ScrumMaster Certification (CSM) - Scrum Alliance.
  • Project Management Professional (PMP)® - Project Management Institute, Inc.

Timeline

Technical Business Analyst

Assurecare LLC
08.2020 - Current

Sr Business Analyst

State of Kentucky / Frankfort, KY
10.2019 - 07.2020

Sr Business Analyst

Walmart Inc/ Bentonville, AR
05.2018 - 10.2019

Lead Business Analyst/ Scrum master Product Owner

Amerisource Bergen/ Lash group, Charlotte, NC
03.2016 - 04.2018

Business System Analyst

Bank of America- India
10.2010 - 07.2014

Selenium Tester

Snap Comms, India
07.2009 - 09.2010

Master's - business administration

JNTU (Hyderabad)

Bachelor's - computer science

Osmania University

Master's - information system

University of The Cumberland's
Swathi R