Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
Generic

Swatiben Patel

Savannah,GA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized, motivated and eager to apply time management and organizational skills in various environments. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Southeast Lung Associates
01.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Measured patient spirometry.

Licensed Real Estate Agent

Savannah Real Estate Experts
11.2019 - Current
  • Lead a team of diverse skill sets in working together
  • Manage the company books including but not limited to expenses and revenues
  • Maintain all city, state and federal licenses in good standing on both monthly and yearly status
  • Resolve any customer satisfaction issues in a professional and timely manner
  • Maintained current and accurate CRM database of prospective customers.
  • Served as local real estate expert, advising customers on market dynamics and home prices.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Counseled new buyers to enhance sales opportunities.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.
  • Acted as listing agent for broker, while maintaining exceptional service for every client.

Residential Care Medical Assistant

Covenant Care
08.2022 - 01.2024
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Taught independent living skills to assist individuals with completing day-to-day tasks.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Maintained behavior management checklist and recorded daily data.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Maintained clean and sanitary living environment for residents.
  • Motivated clients to participate in new activities to broaden skills.
  • Provided physical support to assist patients with bathing, dressing and toileting.

Back Office Medical Assistant

Georgia Skin And Cancer Clinic
01.2023 - 07.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Prepared and processed patient referrals and transfer requests.
  • Reviewed test results and identified abnormal findings.
  • Delivered pathology reports to patients� referring and treating physicians outlining analyses and diagnoses based on laboratory test findings.
  • Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.

General Manager

Jay's Sports Bar & Grill
09.2012 - 12.2015
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Set clear expectations and created positive working environment for employees.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Correctly calculated inventory and ordered appropriate supplies.

Manager and Sales Associate

Liberty Service Station
06.2009 - 05.2010
  • Excelled in providing quality customer service and attention to all customers
  • Handled inventory, pricing adjustments and new product displays
  • Administrative duties included making daily bank deposits and employee schedules
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Tracked monthly sales to generate reports for business development planning.
  • Created and maintained sales environment to support business objectives.
  • Analyzed business and sales targets using critical problem-solving skills.
  • Prepared sales production reports for senior management.
  • Achieved company growth and brand development through market expansion and sales.

Veterinarian Assistant/ Kennel Technician

Animal Emergency Center
05.2006 - 12.2007
  • Registered all animals entering facility using proprietary database software
  • Assisted the hospital veterinarians with surgical procedures and performing lab tests
  • Controlled animals while administering medicines, recording temperatures and giving vaccinations
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Treated superficial wounds and called in veterinarian assistance for more complex concerns.
  • Cleaned living areas to provide healthy environment for boarded animals.
  • Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Exercised animals to maintain physical and mental health.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.

Manager and Sales Associate

Shivam Indian Grocery Store
07.2004 - 05.2006
  • Provided new employee training to all staff hires
  • Supervised employees and training to develop a customer-focused store environment
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Tracked monthly sales to generate reports for business development planning.
  • Performed sales consultations and educated clients on products and services.
  • Created and maintained sales environment to support business objectives.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
  • Executed and created strategic sales plans to expand customer base and extend global reach.

Education

Some College (No Degree) - Biology

Georgia Southern University
Savannah, GA

Some College (No Degree) - Legal Studies

South University, College of Arts And Sciences

No Degree - Healthcare

Savannah Technical College
Savannah, GA
06.2027

High School Diploma -

Windsor Forest High School
06.2004

Skills

  • Negotiations Expert
  • Analytical and Logical Thinking
  • Administration and Reporting
  • Complex Problem Solving
  • Budget Management
  • Goal Setting
  • Scheduling and Coordinating
  • Documentation and Reporting
  • Proficient With Microsoft Excel; Words; PowerPoint
  • Microsoft Office
  • Collecting Information
  • Service-Oriented
  • Attention to Detail
  • Time Management
  • Written and Verbal Communication
  • Strong Problem Solver
  • Critical Thinker
  • Daily Living Skills
  • Room Checks
  • Individual Patient Supervision
  • Individual Service Plans
  • HIPAA Compliance
  • Medical Terminology
  • Patient Scheduling
  • Electronic Health Records
  • Vital Sign Monitoring
  • Fluent in Gujarati and Hindi

Additional Information

  • Georgia Real Estate License November 2019
  • CPR Certification

Certification

  • CCMA - Certified Clinical Medical Assistant
  • Licensed Realtor

Languages

Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Certified Medical Assistant

Southeast Lung Associates
01.2024 - Current

Back Office Medical Assistant

Georgia Skin And Cancer Clinic
01.2023 - 07.2023

Residential Care Medical Assistant

Covenant Care
08.2022 - 01.2024

Licensed Real Estate Agent

Savannah Real Estate Experts
11.2019 - Current

General Manager

Jay's Sports Bar & Grill
09.2012 - 12.2015

Manager and Sales Associate

Liberty Service Station
06.2009 - 05.2010

Veterinarian Assistant/ Kennel Technician

Animal Emergency Center
05.2006 - 12.2007

Manager and Sales Associate

Shivam Indian Grocery Store
07.2004 - 05.2006

Some College (No Degree) - Legal Studies

South University, College of Arts And Sciences

High School Diploma -

Windsor Forest High School

Some College (No Degree) - Biology

Georgia Southern University

No Degree - Healthcare

Savannah Technical College

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Swatiben Patel