SWETA
Summary
Experienced and results-driven Senior Business/Data Analyst with over 12 years of expertise in delivering data-centric solutions across public sector, healthcare, and enterprise environments. Proven track record in master data management, business process analysis, and cross-functional collaboration within Agile and Waterfall SDLC frameworks. Adept at transforming complex business requirements into actionable deliverables such as BRDs, RTMs, user stories, data lineage maps, and UAT plans.
Skilled in data lifecycle design, metadata governance, and data quality assurance, with strong technical acumen in SQL, PL/SQL, Teamcenter, SAP S/4HANA, Oracle ERP, and healthcare data compliance (HIPAA, ICD/CPT). Demonstrated success leading initiatives involving entity resolution, data integration, Teamcenter PLM configurations, and cross-platform reporting using Tableau, Power BI, and Azure DevOps. Recognized for clear communication, stakeholder alignment, and consistent delivery of business value in high-impact, data-driven projects.
Overview
12
12
years of professional experience
Work History
Senior Business/Senior Data Analyst
Genesis
Beaverton, OR
04.2023 - Current
- Delivered business analysis artifacts including BRDs and FSDs for CPQ workflows, ERP integration, and trading lifecycle processes.
- Worked extensively in Agile environment using Azure DevOps and Team Foundation Server (TFS) to manage user stories, epics, tasks, and bugs.
- Designed detailed data lifecycle diagrams, entity relationships, and metadata repositories for university ERP and financial systems.
- Performed data profiling, cleansing, and SQL-based validation to support trade lifecycle documentation and reporting.
- Coordinated and facilitated User Acceptance Testing (UAT) sessions with stakeholders; captured feedback, validated stories, and drove defect triage.
- Created mock-ups and process flows for cross-functional initiatives using Balsamiq and Visio.
- Strong cross-functional communicator supporting IT, finance, academic, and HR stakeholders in both technical and non-technical contexts.
- Led integrations with Teamcenter, managing BOM data quality, SAP PLM workflows, and engineering change validations.
- Developed complex SQL queries to analyze large datasets for trends and insights.
- Developed dashboards in PowerBI to provide real-time business intelligence insights.
- Created data visualizations in Tableau to present findings to stakeholders.
- Performed statistical analysis on customer data to identify patterns and correlations.
- Lead the design, implementation, maintenance, and support of enterprise data systems architecture solutions.
- Identified opportunities for process improvements through data analysis.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Analyzed large datasets to identify trends and inform business strategy.
- Developed and maintained automated reporting dashboards for key stakeholders.
- Collaborated with cross-functional teams to gather requirements for data projects.
- Delivered cross-platform master data integration strategies, ensuring consistent reference data across Oracle ERP, Salesforce CPQ, and financial planning tools; improved data quality by over 30% through de-duplication and standardization initiatives.
- Conducted root cause analysis and reconciliation for system discrepancies between upstream source data and downstream reporting layers, significantly reducing data integrity incidents.
- Led the creation of data governance workflows, defining ownership, stewardship, and approval chains for high-priority data domains such as vendor, material, and location hierarchies.
- Built interactive dashboards and audit trails using Datadog and Smartsheet, offering executive visibility into SLA performance, system health, and ticket resolution KPIs.
Data/Business Analyst
AbbVie
Vernon Hills, IL
11.2021 - 03.2023
- Authored BRDs and traceability matrices for SAP S/4HANA OTC, Veeva CRM, and Teamcenter integrations, supporting pharmaceutical data systems.
- Managed Agile sprints using JIRA and Azure DevOps, including backlog prioritization, user story development, and stakeholder alignment.
- Executed advanced SQL queries to support healthcare analytics dashboards in Tableau, including datasets like ICD/CPT-coded claims, patient transactions, SP data (DDD/Xponent), and enrollment data.
- Conducted data profiling and cleansing to ensure quality across healthcare and regulatory datasets for clinical trials, patient analytics, and pharmaceutical reporting.
- Built and validated master data transformation logic, improving reference data accuracy for drug, prescriber, and payer hierarchies across CRM and ERP systems.
- Defined and documented data lifecycle processes for healthcare reporting systems, including ingestion, transformation, and lineage tracking of sensitive clinical and patient data.
- Led and coordinated UAT for CRM (Veeva), ERP (SAP OTC), and compliance systems, ensuring alignment with pharma regulations and internal audit standards.
- Utilized TestComplete to perform regression testing for healthcare-related web applications, and integrated automation into CI/CD pipelines.
- Delivered training and workshops for data governance in pharmaceutical domains, focusing on HIPAA compliance, patient data stewardship, and report standardization.
- Developed interactive dashboards for sales, market access, and compliance tracking, using Tableau and Power BI to visualize prescription volume, market share, and formulary wins.
- Worked with Teamcenter to align drug product BOM and formulation data with manufacturing systems; ensured consistent release workflows across regulatory milestones.
- Partnered with stakeholders to improve SAP master data accuracy for materials, packaging, and regulatory attributes within life sciences manufacturing workflows.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Identified or monitored current and potential customers using business intelligence tools.
- Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
- Streamlined reference data alignment across Veeva CRM and SAP OTC, resolving mismatches in prescriber and payer hierarchies that had previously impacted downstream analytics and reporting.
- Managed healthcare regulatory datasets, incorporating compliance checks (HIPAA, HITECH) during data transformation processes to ensure privacy and audit readiness.
- Collaborated with data engineers to implement data lake ingestion pipelines for pharmaceutical claims and prescription datasets, enabling near-real-time analytics for sales and market access teams.
- Conducted multi-entity resolution logic design, helping consolidate fragmented patient and physician profiles using match-and-merge algorithms based on business-defined fuzzy rules.
Senior Business Analyst
CBRE
Dallas, TX
12.2018 - 10.2021
- Developed and maintained comprehensive Business Requirements Documents (BRDs) and Requirements Traceability Matrices (RTMs) across multiple enterprise systems, including ERP, CRM, and PLM, ensuring alignment with business goals in financial reporting, trade compliance, and capital markets data workflows.
- Spearheaded Agile project planning and execution, leveraging Team Foundation Server (TFS) and JIRA to manage epics, user stories, tasks, and sprint retrospectives; established and monitored KPIs to track delivery success and process maturity.
- Engineered optimized SQL queries and data extracts for DB2, Oracle, and MS SQL Server to support enterprise financial reporting, reference data management, and audit-ready data governance practices.
- Designed and implemented end-to-end data lifecycle documentation, including data lineage mapping, metadata capture frameworks, and detailed process flow diagrams that served as the foundation for cross-team data integration and compliance initiatives.
- Led User Acceptance Testing (UAT) sessions with diverse stakeholders across real estate, pharmaceutical, and capital market business units, coordinating test case execution, logging defects, and ensuring timely resolution of data and functionality issues.
- Played a key role in Teamcenter PLM upgrade planning and validation, including workflow redesign, CAD integration, engineering document control, and change management process improvements, driving consistency and accuracy in product data.
- Acted as a strategic liaison between distributed global teams—business users, developers, QA, data stewards, and leadership—to ensure requirements clarity, mitigate risks, and maintain alignment across technical and business work streams.
- Contributed to regulatory and compliance reporting by standardizing metadata across systems, and integrating data governance controls into daily workflows.
- Evaluated bug tracking systems like JIRA for improving efficiency of defect management process.
- Lead the design, implementation, maintenance, and support of enterprise data systems architecture solutions.
- Disseminated information regarding tools, reports or metadata enhancements.
- Identified or monitored current and potential customers using business intelligence tools.
- Worked closely with technical support staff during troubleshooting phases of projects in order to resolve complex issues quickly.
- Performed functional, regression, integration, smoke, acceptance and UAT testing.
Business Analyst
Ceequence Technologies Hyderabad
Hyderabad, INDIA
06.2015 - 09.2018
- Spearheaded the end-to-end documentation of business needs by drafting requirements specifications, functional use cases, and user stories to support the successful deployment of ERP, CRM, and PLM solutions across engineering, retail, and supply chain clients.
- Worked in Scrum-based Agile environments, leading backlog grooming sessions, sprint reviews, and progress tracking using JIRA and Rally to ensure timely and quality feature delivery.
- Conducted data mapping exercises, developed transformation logic, and wrote advanced SQL queries to validate accuracy between source systems and staging environments during major data consolidation projects.
- Created workflow diagrams, interface documentation, and conceptual data models to enhance transparency around data flows and lineage between core enterprise applications.
- Acted as the primary liaison for Teamcenter PLM enhancements, facilitating requirements elicitation for BOM workflows, change management rules, and CAD integrations, aligning product structures with downstream ERP processes.
- Directed user acceptance testing cycles, authored test scripts, coordinated with SMEs, and ensured smooth defect resolution, and sign-off before system deployments.
- Designed onboarding materials and delivered knowledge-transfer sessions for business users, ensuring rapid adoption of updated system capabilities.
- Supported compliance with internal controls by embedding metadata management practices, and reinforcing traceability in project documentation.
- Collaborated closely with technical architects and QA teams to ensure solutions met defined acceptance criteria and adhered to industry best practices.
- Synthesized current business intelligence or trend data to support recommendations for action.
- Disseminated information regarding tools, reports or metadata enhancements.
Business Analyst
Hudda Infotech Pvt. Ltd.
Hyderabad, India
08.2013 - 05.2015
- Partnered with business stakeholders to capture and formalize operational needs into business requirement documents (BRDs), workflow charts, and technical user stories to guide the development of ERP and CRM integrations.
- Delivered insights through gap analysis and process redesign efforts to align legacy systems with modernized platforms, particularly in the treasury, finance, and contract management spaces.
- Utilized strong SQL development skills to create reusable queries and scripts for data validation, cleanup, and performance testing across multiple environments.
- Played a key role in executing UAT phases, from planning and coordination to defect triage and final approval, ensuring systems met expectations across all functional areas.
- Designed and maintained process documentation for PLM initiatives involving Teamcenter, supporting structured product data capture, BOM version control, and workflow automation for design engineering.
- Supported metadata governance efforts, helping define standards and processes for naming conventions, data definitions, and lineage documentation.
- Facilitated Agile collaboration using JIRA, linking requirements with tasks and bugs, and maintained up-to-date project artifacts to support audit and compliance readiness.
- Aided in the integration of cloud-based ERP modules, ensuring alignment between reporting workflows, master data tables, and automated business logic.
- Contributed to the creation of KPI dashboards and status reports using tools like Excel and Tableau, which were leveraged by senior leadership to track operational progress and data integrity improvements.
- Analyzed business data to support decision-making processes.
- Performed gap analysis to assess current state versus future state processes and systems requirements.
- Worked closely with developers during the software development life cycle.
- Assisted in preparing training materials for users of new or upgraded applications or systems.
- Monitored performance metrics and identified areas for improvement.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
Education
Bachelor of Science - Computer And Information Sciences
Bangalore University
Bangalore, India06-2013
Skills
- Business & Systems Analysis: BRD, FSD, RTM, Epics, User Stories, Acceptance Criteria
- Master Data Management (MDM): Data lifecycle, Entity resolution, Metadata governance, Reference data design
- Agile & Waterfall Methodologies: Scrum ceremonies, Sprint planning, Backlog grooming, UAT coordination
- Work item tracking tools: TFS, JIRA, Azure DevOps, Rally, Confluence
- Data analysis and validation: Data profiling, data quality rules, root cause analysis, data reconciliation
- SQL & Scripting: Complex queries, CTEs, Joins, PL/SQL, Data cleansing, Python (for automation)
- ETL and integration: Informatica, SSIS, data marts, SAP S/4HANA, Oracle ERP, Salesforce CPQ
- PLM and engineering systems: Teamcenter, BOM management, workflow configuration, CAD data validation
- Testing and automation: UAT planning and execution, TestComplete, CI/CD validation scripts
- Reporting and visualization: Tableau, Power BI, Excel pivot tables, KPI dashboards
- Process Modeling & Design: Visio, Lucidchart, Balsamiq, Swimlane diagrams, Data flow diagrams
- Healthcare and pharma data: ICD/CPT codes, HIPAA compliance, SP patient data (DDD/Xponent), claims analysis
- Communication and leadership: cross-functional collaboration, stakeholder management, workshop facilitation
- ERP/CRM ecosystems: SAP, Oracle ERP, PeopleSoft, Veeva CRM, Salesforce
- Cloud & DevOps Familiarity: Azure, AWS, Data Lakes, GitOps, Tidal Schedulers
- Data governance: stewardship frameworks, data quality rules, lineage documentation
Timeline
Senior Business/Senior Data Analyst
Genesis
04.2023 - Current
Data/Business Analyst
AbbVie
11.2021 - 03.2023
Senior Business Analyst
CBRE
12.2018 - 10.2021
Business Analyst
Ceequence Technologies Hyderabad
06.2015 - 09.2018
Business Analyst
Hudda Infotech Pvt. Ltd.
08.2013 - 05.2015
Bachelor of Science - Computer And Information Sciences
Bangalore University
Similar Profiles
Viktoriia FedorenkoViktoriia Fedorenko
Customer Support Representative at GenesisCustomer Support Representative at Genesis
Dylan PinonDylan Pinon
A1, Conference Room Technician at GenesisA1, Conference Room Technician at Genesis
April SeredychApril Seredych
Infection Preventionist at GenesisInfection Preventionist at Genesis
Irfan ParbataniIrfan Parbatani
Senior Business/Senior Data Analyst at Department of Premier and CabinetSenior Business/Senior Data Analyst at Department of Premier and Cabinet
Soniya BhadoriyaSoniya Bhadoriya
Senior Technical Data Analyst (Product Owner, Business Analyst, Data Engineer) at Commonwealth Bank of AustraliaSenior Technical Data Analyst (Product Owner, Business Analyst, Data Engineer) at Commonwealth Bank of Australia