Sweta Shah

Northeast Region

• Successfully strategized and supported senior leadership in achieving the 2022 revenue goal by saving $1 million in labor costs while staying on target.

Directed the development and implementation of training programs to create a culture of empowerment where organizational efficiencies are consistently executed.
Promoted 33 employees and filled roles with internal talent, contributing to a culture of internal career growth and talent retention.
Designed and implemented succession, retention, and recognition programs to bolster employee morale and strengthen the organization by cultivating and supporting top talent.
Executed a staffing strategy to reduce 36 open positions to 10 within a month, effectively supporting business operations.
Standardized HR practices and policies across all sites, ensuring alignment with corporate policies while maintaining decentralized operations.
Conducted compensation analysis and market research to facilitate effective hiring strategies and maintain competitive compensation packages.
Successfully served as Change Management Manager, driving change culture and fostering smooth transitions during organizational transformations.

• As a strategic member of the Operations Leadership team, I lead the HR function supporting approximately 200+ employees
• My role is to formulate partnerships across the manufacturing organization to deliver value added service to management and employees that reflect the business objectives of the organization
• Directed the development and implementation of training programs to create a culture of empowerment where organizational efficiencies are consistently executed
• Designed succession, retention, and recognition programs to bolster employee morale and strengthen the organization by cultivating and supporting top talent
• Create and execute a staffing strategy to bring 36 open positions down to 10 within a month to support business
• Provided leadership in the recruitment, selection and onboarding of new hires to ensure practices are fair and consistent and comply with regulations and organizational practices
• Conduct compensation analysis and market research to facilitate hiring strategy
• Perform as Change Management Manager and work on change culture.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Recruited top talent to maximize profitability.
• Fostered positive work environment through comprehensive employee relations program.
• Structured compensation and benefits according to market conditions and budget demands.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Distributed employee engagement surveys to identify areas of improvement.
• Reduced process gaps while supervising employees to achieve optimal productivity.

• Campus
• Lead and develop onsite HR and Recruiting team
• Educate and advise senior leadership and employees with regard to employment laws, HR policies and procedures and state and federal laws
• Provide succession planning and workforce development strategies to Senior Leadership
• FLSA Management - conduct thorough job analysis and exemption review to ensure Federal compliance
• Provide cost/benefit analysis and provide recommendations based on financial impact and risk mitigation
• Conduct compensation analysis and market research to facilitate hiring strategy
• Deliver high quality decisions and counsel to management and staff to maintain a productive and positive work environment
• Conduct recruitment effort for exempt and non-exempt associates; conducts new employee orientations; employee relations counseling and exit interviewing
• Provide one-on-one benefits support including explanation of policies and plans
• Conduct workshops and training to provide management with information on latest employment law changes
• Consult with legal counsel as appropriate on employee relations matters
• Interpret policies and procedures and make recommendations based on business needs
• Utilize HRIS systems such as SAP, Kronos, etc
• Work with front line management to create and implement successful training and development strategies
• Conduct investigations into Employee Relations claims and recommend appropriate actions based on findings
• Member of COVID committee and implemented safe protocols for all employees during this pandemic such as wearing mask, screening for temperature, etc
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Advised senior management on organizational development and change management initiatives.
• Facilitated team-building activities and initiatives, improving collaboration and engagement.
• Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
• Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
• Promoted and enabled necessary changes to align operations with strategic plans.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Fostered positive work environment through comprehensive employee relations program.
• Structured compensation and benefits according to market conditions and budget demands.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Perform as Change Management Manager and work on change culture.
• Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.

• Served as the HR consultant and work with operations to positively impact business
• Created orientation toolkit for healthcare segment
• Built relationship with client for future Business
• Worked on Patient services to increase Press Ganey score for Hospital
• Ensured compliance to established standards of practice; Sodexo Healthcare, JCAHO, OSHA, State/Federal/County guidelines
• Managed HR on boarding process beginning from hiring, backgrounds check and orientation
• Monitored regulation and compliance as it relates to Training, personnel files, and certificates
• Provided professional guidance and direction in appropriate resolution of employee relations
• Investigate and resolve employee issues and recommend resolutions, based on policy
• Communicated change in company policies and procedures including benefits/compensation to employees.

• University)
• Conducted Mergers and Acquisition Process on HR side such as company policy, Benefits, training and safety
• Performed as Change Management manager for new account
• Worked on unit specific employee handbook
• Managed HR on boarding process beginning from hiring, backgrounds check and orientation
• Monitored regulation and compliance as it relates to Training, personnel files, and certificates
• Provided professional guidance and direction in appropriate resolution of employee relations
• Investigate and resolve employee issues and recommend resolutions, based on policy
• Served as the HR consultant and work with operations to positively impact business
• Communicated change in company policies and procedures including benefits/compensation to employees
• Performed recruitment activities within the company
• Activities included complete recruitment cycle by attending career fair, job posting and building networks with university.

• (WV, VA & OH states)
• Managed HR on boarding process beginning from hiring, backgrounds check and orientation
• Conducted employee engagement activities to motivate and achieve positive attitude by service awards and recognition
• Monitored regulation and compliance as it relates to Training, personnel files, and certificates
• Also responsible for internal audits
• Provided professional guidance and direction in appropriate resolution of employee relations
• Communicate change in company policies and procedures including benefits/compensation to employees
• Also assist Benefits manager with special project such as open enrollment
• Performed recruitment activities within the company
• Activities included complete recruitment cycle by attending career fair, job posting and building networks with university
• Process FMLA, workers compensation, OSHA and unemployment claims
• Successfully implemented different functional configurations of new HRIS system (UltiPro – Ultimate) and HR accelerated projects
• Conducted exit interviews and presented analysis in front of the management along with potential solutions

• Develop and execute short term and long-term recruitment plans for all levels in the store-
• Devise strategies for recruitment and retention to achieve optimum staffing levels
• Strategies such as attracting candidates by pay, benefits & unique work culture
• Communicate, train and educated new hires about organization's policies, values, mission and vision
• Maintain training records and train employees on safety, compliance and business etiquette
• Conduct background check, I-9 form, drug test & onboarding training for new employees.

• Competently achieved daily sales targets by selling frames, lenses and contact lenses
• Managed patients' records and proficiently enter patients' information and orders in BOSS system
• Assisted with vision tests and coach patients regarding the use and care of contact lenses
• Actively managed and schedule vision center appointments.

• Successfully executed different functional configurations of SAP HR accelerated projects and personnel administration
• Performed recruitment activities for various departments within the company
• Activities included complete recruitment cycle from manpower planning to execution of job offers
• Conducted and monitored overall training of 1000+ employees
• Streamlined training and development process by implementing functions such as training needs
• Identification, training calendar roll out and feedback mechanism
• Performed as a moderator during annual performance appraisal
• Conducted exit interviews and presented analysis in front of the management along potential solutions
• Conducted employee engagement activities to motivate and achieve positive attitude.