Swetha Papishetti
Gibsonia,PA
Summary
Veteran KYC Analyst with 5+ years of experience monitoring and analyzing client relationships and business trends. Interfaced with clients to understand needs, examined existing and proposed contract details to recommend effective implementation, maintained databases and conducted data analysis to report on contract performance relative to company objectives. Critically-thinking professional optimizing client relations and contract quality.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Tax Analyst-AML
BNY Mellon (Client)Akkodis (Employer)
Pittsburgh, PA
07.2023 - 12.2023
- Working with client requests , management and reports the discrepancies.
- Assess the cost basis of various securities including stocks, mutual funds, and other investments based on the date of death valuation methodology.
- Conduct research on historical transactions, corporate actions, and market data to determine and update accurate VSP information for sold stocks.
- Reviewed customer documents to ensure they meet the Anti-Money Laundering and Know Your Customer requirements.
- Monitored customer accounts for suspicious activities and transactions based on established guidelines.
- Identified potential issues related to AML and KYC compliance in accordance with applicable laws and regulations.
Registered F Representative Agent//KYC Analyst
New York Life
Pittsburgh, PA
07.2021 - 05.2023
- Drove profitability by leveraging analytics to support clients with life, disability ,Annuity and insurance investments.
- Communicated with clients to understand needs and identify best policies for each case..
- Consulted with Different customers to assess needs and match products.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Ensure appropriate approvals and documentation is received in order to approve and surrender the policies.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Provided customer service by answering product and service related questions.
Tax Specialist( Seasonal)
H&r Block
Pittsburgh, PA
11.2019 - 06.2021
- Helped individual clients, trusts, partnerships maintain compliance with tax and reporting laws.
- Referred tax professionals according to client needs.
- Finalized and processed paperwork with local, state and federal government authorities.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
- Performed detailed reviews of financial statements.
- Implemented tax reduction strategies to analyze and minimize tax liabilities.
Banker//KYC -AML
The Federal Bank Limited, India
Hyderabad, TN
05.2011 - 12.2014
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Coordinate with different departments to complete tasks and documentation in time.
- Prepare monthly billing statements
- Provided customer service to bank clients, answering inquiries and resolving complaints.
- Developed financial plans for customers based on their individual needs.
- Advised customers on various banking products and services such as loans, investments, and credit cards.
Tax Reviewer
IBSN Tax, India
Hyderabad
12.2009 - 04.2010
- Answered questions from taxpayers and assisted individuals with completing tax forms.
- Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
- Discussed and explained various tax forms with taxpayers.
- Maintained up-to-date contact information for each case under review.
Education
Public Accounting - Accounting And Finance
AIMA
Accounting Certification01.2024
MBA - HR
MIPGS
Hyderabad05.2009
Skills
- Financial Analysis
- Account Reconciliation
- VerSus Purchase (VSP) Management
- Regulatory Compliance
- Taxation Knowledge
- Proficient in Excel ,word
- Attention to Detail
- Knowledge on Financial Products
- Data Research and Validation
- Cost Basis Calculation
Languages
English
Full Professional
Hindi
Professional
Telugu
Native/ Bilingual
Kannada
Limited
Accomplishments
- Closed 450+ service requests related to VSP, date of death ,cost basis within span of 6 months.
- Achieved Career Life success Award with in 6 months as Insurance producer.
- Improved delivery of Tax Preparation , realizing overall increase in customer satisfaction and cost efficiency by preparing 130+ tax returns with in first two seasons.
Certification
- JAIIB certification
- Life and Health insurance Agent in 2021
- Registered Financial Representative in 2022
- Pursuing CPA .
Timeline
Tax Analyst-AML
BNY Mellon (Client)Akkodis (Employer)
07.2023 - 12.2023
Registered F Representative Agent//KYC Analyst
New York Life
07.2021 - 05.2023
Tax Specialist( Seasonal)
H&r Block
11.2019 - 06.2021
Banker//KYC -AML
The Federal Bank Limited, India
05.2011 - 12.2014
Tax Reviewer
IBSN Tax, India
12.2009 - 04.2010
Public Accounting - Accounting And Finance
AIMA
MBA - HR
MIPGS
- JAIIB certification
- Life and Health insurance Agent in 2021
- Registered Financial Representative in 2022
- Pursuing CPA .
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