Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Swetha Ragha

Dublin,OH

Summary

Dynamic professional with a proven track record at HomeGoods Stores, enhancing customer satisfaction and boosting sales through effective merchandising strategies. Skilled in cash management and Microsoft Office, with a strong ability to organize and streamline processes. Demonstrates exceptional communication skills and a commitment to resolving customer concerns, contributing to a positive and efficient work environment.

Hardworking Banker familiar with setting up new accounts for customers, maintaining security and supporting audits. Excellent organizational, relationship-building and documentation skills. Prepared to offer [Number] years of related experience to a challenging position with room for advancement.

Overview

6
6
years of professional experience

Work History

Merchandise Associate

HomeGoods Stores
11.2024 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Created attractive displays to promote items.
  • Boosted sales performance through effective merchandising strategies and visually appealing displays.

Administrative Assistant

Mclean County Unit District No. 5
09.2022 - 08.2024
  • Maintained a welcoming front office environment for students, parents, staff, and visitors to promote positive school culture.
  • Facilitated effective communication between administration and staff by promptly addressing concerns or inquiries via email or phone calls.
  • Streamlined administrative processes by implementing efficient filing and documentation systems.
  • Increased parent-teacher communication through timely and well-written newsletters, notices, and announcements.
  • Managed filing system, entered data and completed other clerical tasks.

Customer Service Representative

Raddi Sahakara Bank Niyamitha, Dharwad – India
07.2019 - 09.2020
  • Maintained high-level knowledge of bank policies, procedures, and regulations to ensure compliance in all transactions.
  • Addressed customer inquiries, requests and complaints with courtesy and professionalism.
  • Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
  • Collaborated with team members to achieve branch sales targets by promoting banking products and services.
  • Managed cash drawer accurately and efficiently, adhering to strict security protocols for vault access and transaction processing.
  • Assessed client needs proactively during interactions, offering tailored solutions that aligned with their financial objectives.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.

Education

MBA - Marketing

Karnataka University, Dharwad
Karnataka, India
09-2013

Bachelor of Computer Applications -

Visvesvrayya Technological University
Karnataka, India
06-2011

Skills

  • Retail experience
  • Store organization
  • Cash management
  • Planogram execution
  • Data entry proficiency
  • Complaint handling
  • Financial transactions
  • Loan processing
  • Filing systems
  • Scheduling appointments
  • Strong organization
  • Microsoft office proficient

Languages

English
Full Professional
hindi
Full Professional
Telugu
Full Professional
o

Timeline

Merchandise Associate

HomeGoods Stores
11.2024 - Current

Administrative Assistant

Mclean County Unit District No. 5
09.2022 - 08.2024

Customer Service Representative

Raddi Sahakara Bank Niyamitha, Dharwad – India
07.2019 - 09.2020

MBA - Marketing

Karnataka University, Dharwad

Bachelor of Computer Applications -

Visvesvrayya Technological University
Swetha Ragha