Swinal Patel
Maple Grove,MN
Summary
Dedicated and results-oriented Product Manager with 5+ years of experience in leading cross-functional teams to deliver innovative and customer-centric products. Proven track record of driving product strategy, from concept to launch, while meeting tight deadlines and exceeding business objectives. Skilled in market analysis, product roadmap development, and stakeholder management. Adept at synthesizing customer feedback and data-driven insights to inform product decisions and optimize user experience. Known for strong leadership, communication, and problem-solving abilities, with a passion for driving product excellence and delivering value to users and stakeholders alike.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Founder
Kinaara
09.2023 - Current
- Currently in process of launching direct-to-consumer handbag brand, Kinaara, overseeing all aspects of product development, brand strategy, marketing and operations.
- Utilized market research, trend analysis, and user feedback to inform product design, pricing strategies and marketing initiatives, resulting in competitive and compelling product offering.
Product Manager
mPulse Mobile
01.2021 - 06.2023
- Led mPulse Mobile's Conversational AI platform API integration with EHR platform Epic and Salesforce CRM, securing additional $1+M ARR and 20% boost in customer retention and new client acquisition by launching mPulse native applications on Salesforce AppExchange and Epic AppMarket.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Led cross-functional teams to deliver high-quality products on time and within budget constraints.
Product Manager
The Big Know
06.2020 - 12.2020
- Utilized data analytics to understand user behavior patterns and identify gaps in user journey
- Collected and analyzed user feedback and use of product, ensuring their needs are considered to continuously improve the product.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
Associate Product Owner
Parker Hannifin Corp
06.2019 - 04.2020
- Led detailed discussions with client to extract and gather technical requirements for web application based on IoT devices, increasing timely machine maintenance, and lowering machine downtime by 50%.
- Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
- Promoted transparency among stakeholders by providing regular updates on project progress through presentations and written reports.
Business Analyst
Creative Memories
01.2018 - 05.2019
- Directed and implemented agile ceremonies, such as backlog grooming, sprint planning, and story mapping to minimize feature completion time.
- Collaborated with stakeholders to identify business needs and data sources.
- Utilized data visualization techniques to present and explain complex data sets.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Product Owner
Sonovision Aetos
04.2013 - 02.2017
- As Product Owner for technical literature portfolio, oversaw all functions related to technical documentation in Avionics department and execution throughout document development lifecycle.
- Developed comprehensive roadmaps outlining product vision, goals, and milestones for successful execution.
- Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
Education
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
KSOU
ASSOCIATE DEGREE - AIRCRAFT MAINTENANCE ENGINEERING
ACADEMY OF AEROSPACE AND ENGINEERING
PRODUCT MANAGEMENT FELLOWSHIP -
HELLOPM
Skills
- JIRA
- Confluence
- Trello
- SQL
- Postman
- Asana
- Tableau
- Mixpanel
- Google Analytics
- MS Office Suite
- Figma
- Miro
- Lucidchart
- Notion
- HTML
- WordPress
- Google Sites
- Wix
- Salesforce
- Epic EHR
- Customer Engagement
- Stakeholder Management
- Cross-Functional Collaboration
- Global Collaboration
- Problem-solving skills
- Product Demonstration and Presentation skills
Certification
- CERTIFIED SCRUM PRODUCT OWNER (CSPO) | SCRUM ALLIANCE
- CERTIFIED PRODUCT MANAGER (CPM) | AIPMM (ONGOING)
- TECHNICAL WRITING CERTIFICATE | UNIVERSITY OF TEXAS ARLINGTON, TX
Timeline
Founder
Kinaara
09.2023 - Current
Product Manager
mPulse Mobile
01.2021 - 06.2023
Product Manager
The Big Know
06.2020 - 12.2020
Associate Product Owner
Parker Hannifin Corp
06.2019 - 04.2020
Business Analyst
Creative Memories
01.2018 - 05.2019
Product Owner
Sonovision Aetos
04.2013 - 02.2017
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
KSOU
ASSOCIATE DEGREE - AIRCRAFT MAINTENANCE ENGINEERING
ACADEMY OF AEROSPACE AND ENGINEERING
PRODUCT MANAGEMENT FELLOWSHIP -
HELLOPM
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