Syana Hamilton
Concord,CA
Summary
Highly organized and dependable candidate with a proven track record of success in effectively managing multiple priorities. Maintains a positive attitude while meeting team goals and willingly taking on additional responsibilities. Demonstrates a strong commitment to excellence and is driven to deliver exceptional results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Event Staff Member
AXIS Event Solution
12.2024 - Current
- Promoted positive relationships between venue staff, vendors, performers, and patrons by maintaining open lines of communication and addressing concerns promptly.
- Collaborated with event organizers and security team members, ensuring a safe environment for all guests.
- Improved client satisfaction ratings by delivering top-notch assistance in navigating event venues safely and efficiently.
Security Guard
AX9 Security, Inc
12.2023 - 06.2024
- Skillfully in monitored hourly
- Controlling access points
- Ability to problem-solve & show situational awareness
- Investigated security breaches, incidents, & alarming behaviors
- Reported by recording observations, information, & occurrences
Security Guard
Allied Universal Security Services
07.2022 - 12.2022
- Made necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management
Youth Force Intern
Larkin Street Youth
03.2022 - 07.2022
- Implemented and developed programs to address poverty and inequality
- Developed and maintained accurate records of programs and services
- Monitored progress towards service plan goals
- Developed and implemented programs to engage and empower underserved populations
Retail Sales Associate Worker
DD's Discount Store
06.2021 - 01.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Education
High School Diploma -
California Virtual Academy At San Joaquin
Simi Valley, CA06.2020
Skills
- Customer service
- Basic math
- Communication skills
- Sales
- Security
- Resilience
- Punctual & Dependable
Certification
- AED Certification
- First Aid Certification
- Guard Card
Timeline
Security Event Staff Member
AXIS Event Solution
12.2024 - Current
Security Guard
AX9 Security, Inc
12.2023 - 06.2024
Security Guard
Allied Universal Security Services
07.2022 - 12.2022
Youth Force Intern
Larkin Street Youth
03.2022 - 07.2022
Retail Sales Associate Worker
DD's Discount Store
06.2021 - 01.2022
High School Diploma -
California Virtual Academy At San Joaquin
- AED Certification
- First Aid Certification
- Guard Card
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