Syanne Hunley
Irondale,Alabama
Summary
Proven track record at Food Giant, enhancing customer satisfaction and bakery sales through innovative cake designs and exceptional service. Mastered food safety and sanitation, alongside developing strong rapport with clientele. Excelled in organizational abilities and heavy lifting, contributing to efficient operations and a positive work environment.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Food Giant
10.2022 - 05.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Made food according to standard recipes with requested changes for customer satisfaction.
Cake Decorator
Food Giant
10.2022 - 05.2024
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
- Packaged and priced each product according to company pricing procedures.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
- Utilized social media platforms to showcase completed projects, generating interest in the bakery''s products and services among potential clients.
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Food safety knowledge
- Cleaning and sanitizing
- Equipment safety
- Organizational abilities
- Flexible Schedule
- Heavy Lifting
- Inventory Rotation
Timeline
Deli Clerk
Food Giant
10.2022 - 05.2024
Cake Decorator
Food Giant
10.2022 - 05.2024
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