Syanne Mendibles
Apple Valley,USA
Summary
Efficient and adaptable administrative support professional with expertise in data entry, record management, and customer service. Skilled in streamlining office operations, improving workflow, and quickly mastering new systems. Known for reliability, strong organizational skills, and clear communication in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Program Support Assistant
VA Loma Linda Healthcare System
Loma Linda, CA
01.2025 - Current
- Provided cross-departmental administrative support, ensuring a smooth workflow and communication.
- Assisted in project planning, tracking, and execution; compiled and analyzed data for reports.
- Managed employee scheduling, payroll, onboarding, and leave tracking.
- Coordinated meetings, handled correspondence, and prioritized maintenance requests.
- Conducted software/system testing to ensure reliability.
- Maintained office inventory, processed financial documents, and supported daily operations.
- Fostered a positive, collaborative work environment, and contributed ideas to improve team performance.
- Engaged customers with strong interpersonal skills to enhance the service experience.
Medical Support Assistant
VA Loma Linda Healthcare System
06.2023 - 01.2025
- Communicate effectively with staff across all departments.
- Schedule, reschedule, cancel, and monitor inpatient/outpatient appointments and consults, and record no-shows.
- Verify and update patient demographics and insurance during check-in.
- Coordinate administrative tasks for emergency and non-emergency patient transfers, including transport arrangements.
- Determine appropriate appointment types based on patient eligibility.
- Collaborate with clinical staff and MSAs to assess and support daily departmental needs.
- Serve as a departmental floater, providing flexible support where needed.
- Manage supplies and inventory across departments.
- Assisted in onboarding and mentoring new MSA staff.
Mental Health Office Assistant
Tranquil Solutions
Victorville, CA
06.2021 - 05.2023
- Delivered efficient, courteous service to patients in medical and mental health settings.
- Scheduled, confirmed, and escorted patients to appointments; assisted with transfers.
- Supported clinicians in the care of mentally ill and developmentally disabled individuals.
- Maintained patient records using Electronic Health Record systems; updated demographics and insurance info.
- Managed phone calls and medical correspondence.
- Transmitted medical records securely via mail, email, and fax.
- Provided cross-departmental support, and monitored inventory.
- Participated in ongoing professional training to enhance skills.
Education
High School Diploma -
Academy For Academic of Excellence
Apple Valley, CA06-2021
Associate of Arts -
Victor Valley College
Victorville, CASkills
- Administrative support: appointment scheduling, task prioritization, data entry software, and verbal and written communication
- Healthcare and Patient Services: Patient Screening, Patient/Client Referral, Taking Client Histories, and Maintaining Medical and Mental Health Records, and HIPAA Compliance
- Technical Proficiency: Medical Software Applications, Microsoft Office Suite, Google Workspace, and Medical Records Verification
- Clinical support: preparing treatment rooms, cleaning and sanitizing, payment collection, and processing
- Time management, organization, and attention to detail
Timeline
Program Support Assistant
VA Loma Linda Healthcare System
01.2025 - Current
Medical Support Assistant
VA Loma Linda Healthcare System
06.2023 - 01.2025
Mental Health Office Assistant
Tranquil Solutions
06.2021 - 05.2023
High School Diploma -
Academy For Academic of Excellence
Associate of Arts -
Victor Valley College
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