SYBIL RICHARDSON
Charlotte,NC
Summary
Seasoned leader with over 20 years in community health and program management, specializing in housing, mental health, and community services. Proven success in designing sustainable programs and initiatives that expand access and improve outcomes. Founder of ResourcesLinked, connecting families and entrepreneurs with essential resources and opportunities. Skilled in ACA/Medicare navigation and fostering strategic partnerships.
Overview
34
34
years of professional experience
Work History
Founder & Executive Director
ResourcesLinked
Charlotte, NC
01.2021 - Current
- Founded and scaled a one-stop community platform offering housing, senior support, entrepreneurship, and workforce development.
- Developed licensable training curriculums and launched revenue-generating divisions including Linked Preneur, Linked Ease, and Linked Seniors.
- Forged partnerships with nonprofits, agencies, and businesses to increase access to services.
- Positioned ResourcesLinked as a trusted hub for empowerment and sustainability.
Program Director
Lutheran Services Carolinas
Charlotte, NC
01.2020 - Current
- Direct supportive housing program for residents with persistent mental health challenges.
- Manage program operations, budgets, compliance, and housing certifications.
- Lead staff training, crisis response, and individualized treatment planning.
- Increased efficiency and improved resident outcomes through operational redesigns.
Licensed Health Insurance Agent | Certified Community Health Worker
01.2018 - Current
- Guide clients through ACA/Medicare enrollment and compliance.
- Advocate for health equity and preventive care access in underserved communities.
Residential Advisor
Community Alternatives
Charlotte, NC
01.2015 - 01.2016
Case Manager
Hinds Feet Traumatic Brain Injury
Charlotte, NC
01.2013 - 01.2015
Program Coordinator
CJK & Associates
Charlotte, NC
01.2007 - 01.2014
Community Support Specialist
Right Choice
Charlotte, NC
01.2004 - 01.2006
Case Manager
Gulf Coast Women’s Center
Gulfport, MS
01.2002 - 01.2005
Receptionist/Housing Intake
Biloxi Housing Authority
Biloxi, MS
01.2002 - 01.2005
Case Manager
The Charles Center
Gulfport, MS
01.2000 - 01.2002
Direct Care Supervisor
Cher-Ami Group Home
New Orleans, LA
01.1992 - 01.1999
Education
B.S. - Interdisciplinary Studies
Elizabeth City State University
05-2026
Associate of Arts - Human Services
A‑B Tech Community College
Asheville, Buncombe, TechnicalCertificate - Human Services
Central Piedmont Community College
Charlotte, NCCertificate - Working with At‑Risk Youth
Central Piedmont Community College
Charlotte, NCCertified Community Health Worker -
State of NC
O.P. Walker High School -
New Orleans, LASkills
- Program Leadership
- Community outreach
- Program development
- Training facilitation
- Case management
- Community Health Advocacy
- ACA/Medicare Navigation
- Housing Compliance
- Budget & Operations
- Crisis Intervention
- Workforce Training
- Strategic Partnerships
- Resource coordination
- Curriculum development
Timeline
Founder & Executive Director
ResourcesLinked
01.2021 - Current
Program Director
Lutheran Services Carolinas
01.2020 - Current
Licensed Health Insurance Agent | Certified Community Health Worker
01.2018 - Current
Residential Advisor
Community Alternatives
01.2015 - 01.2016
Case Manager
Hinds Feet Traumatic Brain Injury
01.2013 - 01.2015
Program Coordinator
CJK & Associates
01.2007 - 01.2014
Community Support Specialist
Right Choice
01.2004 - 01.2006
Case Manager
Gulf Coast Women’s Center
01.2002 - 01.2005
Receptionist/Housing Intake
Biloxi Housing Authority
01.2002 - 01.2005
Case Manager
The Charles Center
01.2000 - 01.2002
Direct Care Supervisor
Cher-Ami Group Home
01.1992 - 01.1999
B.S. - Interdisciplinary Studies
Elizabeth City State University
Associate of Arts - Human Services
A‑B Tech Community College
Certificate - Human Services
Central Piedmont Community College
Certificate - Working with At‑Risk Youth
Central Piedmont Community College
Certified Community Health Worker -
State of NC