Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sybil Sanders

Stylist
Mesa,AZ

Summary

Cosmetologist of 5 years pivoting from the hair industry. Skilled at managing customer needs, maintaining interpersonal relationships, and motivating those around me (including myself) to always be growing. Dedicated to providing a positive superior experience for customers and staff to maintain the best work culture and environment possible.

Overview

6
6
years of professional experience

Work History

Hairstylist

Drybar
01.2022 - Current
  • Provided superior customer service documented by a consistent 5 star rating
  • Commitment to client experience and workplace culture leading to Employee of the Month December 2023
  • Assisted in the training of new stylists, educating on products and conflict resolution with difficult clientele


(Key Holder) Beauty Advisor

CosmoProf
04.2021 - 01.2022
  • Individually maintained daily operations of the store included to but not limited to opening and closing the store and operational systems.
  • Trained incoming staff on policy, and everyday procedures.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Processed payments and worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.


  • Maintained and strengthened relationships with product vendors by arranging sales between vendor and customer

Barista Shift Lead

Dunkin' Donuts
01.2021 - 04.2021
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Trained new hires on daily operations, safety + sanitation, and in house recipes.

Stylist

Ulta Salon
08.2019 - 08.2020
  • Supported reception desk as needed, receiving phone calls, managing the appointment schedule and collecting payments for services rendered.
  • Created memorable customer experiences and built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.


Education

Cosmetology

Yuma School of Beauty
Yuma, AZ
08.2019

Skills

  • Cash Handling
  • Superior Customer Service
  • Strategic Selling
  • Team Training
  • Time Management
  • Conflict Resolution
  • Organizational Skills
  • Vendor Relations
  • Multitasking
  • Problem Solving
  • Interpersonal Skills
  • Delegation
  • Tech Proficient

References

  • Hailey Bramer, Assistant Manager of Drybar Scottsdale Az: (425)971-7820
  • Hannah Knutson, Manager at Dunkin' Yuma Az:(559) 816-2473
  • Courtney Tuttle, Salon Manager Ulta Beauty Yuma Az: (443)536-7399

Timeline

Hairstylist

Drybar
01.2022 - Current

(Key Holder) Beauty Advisor

CosmoProf
04.2021 - 01.2022

Barista Shift Lead

Dunkin' Donuts
01.2021 - 04.2021

Stylist

Ulta Salon
08.2019 - 08.2020

Cosmetology

Yuma School of Beauty

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