Syd Freeman
LaGrange ,GA
Summary
Dynamic Retail Sales Associate with a proven track record at Great Wolf Lodge, excelling in customer service and teamwork. Enhanced guest experiences through effective problem-solving and efficient POS operations. Recognized for boosting customer satisfaction and loyalty, while maintaining a clean and organized shopping environment. Committed to achieving sales goals and fostering positive relationships.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Great Wolf Lodge
10.2024 - 06.2025
- Assisted customers in product selection and provided exceptional service to enhance guest experience.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout operations.
- Maintained cleanliness and organization of sales floor to promote a welcoming shopping environment.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Participated in inventory management tasks, including restocking shelves and tracking stock levels.
- Advised guests on promotions and special offers, increasing awareness of available products.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships with guests.
- Engaged in ongoing training to develop product knowledge and improve service delivery skills.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
High School Diploma -
Callaway High School
La Grange, GA05.2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Flexible schedule
- Customer engagement
- Phone etiquette
- POS system operations
Timeline
Retail Sales Associate
Great Wolf Lodge
10.2024 - 06.2025
High School Diploma -
Callaway High School
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