Sydney Herbol

• Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
• Led weekly classes for up to 20 individuals with consistent participation and positive feedback.
• Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
• Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
• Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
• Continuously updated personal knowledge of industry trends and best practices, ensuring the provision of cutting-edge instruction techniques.
• Increased member retention by fostering a supportive and motivating exercise environment.
• Collaborated with other instructors to create effective class designs focused on participant feedback.
• Utilized feedback from participants to continually refine and improve fitness curriculum.
• Fostered supportive and motivating environment, leading to noticeable improvement in participant fitness levels.

• Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Leveraged social media and brand marketing to achieve or surpass monthly sales quotas.
• Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in all aspects of their position.
• Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Rotated merchandise and displays to feature new products and promotions.
• Managed inventory control, cash control, and store opening and closing procedures.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Approved regular payroll submissions for employees.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
• Leveraged social media and brand marketing to achieve or surpass monthly sales quota of $52,000.
• Create and maintain relationships with vendors to ensure product support for collaborations and outreach events.
• Frequent Panelist for Informational Lectures/Q&A between other franchises and corporate locations.

• Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
• Led weekly classes for up to 16 individuals with consistent participation and positive feedback.
• Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
• Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
• Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
• Enhanced client satisfaction through the customization of workout plans based on individual needs and goals.
• Implemented varied teaching methods to accommodate diverse learning styles among participants, maximizing engagement during each session.
• Improved class attendance by creating innovative and engaging group fitness routines.
• Continuously updated personal knowledge of industry trends and best practices, ensuring the provision of cutting-edge instruction techniques.
• Organized special events such as themed workout sessions and holiday-related promotions, boosting attendance rates while fostering greater community among gym members by providing opportunities participate together outside regular classes cultivating increased camaraderie overall between participants both new established alike.
• Performed regular assessments of participant fitness levels and progress toward performance goals.
• Assisted clients in setting realistic fitness goals, providing guidance and support throughout their progress journey.

*Currently on payroll as a Group Fitness Instructor Substitute*

• Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.
• Completed all documentation quickly to facilitate quick sign-up processes.
• Conducted tours of facility to showcase features and answer questions.
• Maintained membership database, ensuring that all information was current and accurate.
• Scheduled and assigned daily work and activities for team members.
• Built talented team through hiring and training new associates.
• Identified issues and immediately stepped up to guarantee speedy and effective resolutions.
• Created monthly meetings for housekeepers, cashiers and membership desk associates.
• Evaluated employee performance and developed improvement plans.
• Completed schedules, shift reports, and other business documentation.
• Placed orders for housekeeping supplies and guest toiletries.
• Communicated repair needs to maintenance staff.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
• Prospected new sales leads from directories, referrals and partners.
• Networked at events and by phone to expand business profits and revenues.
• Consistently Reached or Surpassed Monthly Membership Goal