Sydne Harris
Austell,GA
Summary
Recent graduate with foundational knowledge in construction management along with hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
10
10
years of professional experience
Work History
Lead Trainer
Burn Boot Camp
2022.03 - Current
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training proformance.
- Improved employee skill sets by developing comprehensive training programs tailored to individual needs.
- Championed a shift towards blended learning approaches that combined face-to-face instruction with digital tools for an enhanced learning experience.
- Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.
- Teamed with 3 managers to brainstorm ways to enhance and improve training effectiveness.
Chief Operating Officer
Felix Trucking LLC
2021.04 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering culture of continuous learning and development within Felix Trucking LLC.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.
Front Office Manager
Atlanta Psychiatry and Sleep Medicine
2018.08 - 2020.06
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Managed reservation inquiries over phone/email/web platforms effectively ensuring full capacity utilization.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Income Tax Preparer
True Tax Service
2014.11 - 2018.04
- Completed and filed returns with tax departments at local, state, and federal levels.
- Stayed current on changing tax laws and regulations to provide the most accurate advice to clients.
- Built strong relationships with clients through excellent communication skills, ensuring repeat business year after year.
- Maximized client savings by identifying deductions and tax credits through thorough review of financial documents.
Education
Construction Management
Kennesaw State University
Kennesaw, GA05.2026
Communications
Mississippi State University
Starkville, MSSkills
- Mentoring abilities
- Team Management
- Training delivery
- Coaching Techniques
- Operations Management
- Cross-Functional Teamwork
- Compliance Management
- Strategic Planning
Timeline
Lead Trainer
Burn Boot Camp
2022.03 - Current
Chief Operating Officer
Felix Trucking LLC
2021.04 - Current
Front Office Manager
Atlanta Psychiatry and Sleep Medicine
2018.08 - 2020.06
Income Tax Preparer
True Tax Service
2014.11 - 2018.04
Construction Management
Kennesaw State University
Communications
Mississippi State University
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