Sydne Pinelli
milford,New Jersey
Summary
Accomplished Salon Manager and Lead Educator at Euphoria Studio, adept in training staff and enhancing client relations through exceptional service and quality. Spearheaded a successful apprenticeship program, significantly boosting salon reputation. Skilled in beauty techniques and effective multitasking, fostering teamwork and professional growth. Demonstrates a commitment to staying current with industry trends, ensuring top-notch service delivery.
Overview
26
26
years of professional experience
Work History
Salon Manager /Lead Educator
Euphoria Studio
09.2002 - Current
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Headed and Developed salon apprenticeship program which included lesson plans, model recruitment.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Stayed current with industry trends by attending conferences, workshops, and trade shows – applying new knowledge to enhance services offered at the salon.
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
- Promoted business through marketing initiatives and use of social media.
- Conducted hands-on demonstrations which included haircutting, coloring, formal styling for students, emphasizing techniques and best practices.
- Guided students in developing their personal style and approach to their craft.
- Provided constructive feedback and assessments on students hands-on work.
Hairstylist/Receptionist
Rapunzels Salon & Spa
09.2001 - 09.2002
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Processed payments, entering sales in register for prompt customer service.
- Counted and documented opening and closing cash amounts daily.
- Provided manicures, pedicures, waxing services as well within a busy work environment.
- Managed multiple tasks and met time-sensitive deadlines.
Hair Salon Assistant
Soho Hair Co
01.2000 - 09.2001
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Worked on my own apprenticeship while managing salon daily tasks.
Hair Salon Assistant
High Society Salon
06.1998 - 12.2000
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
- Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.
- Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
- Managed inventory and restocked salon supplies, ensuring seamless daily operations.
- Trained new assistants on salon protocols, elevating standard of service.
- Managed daily tasks in a extremely busy large work environment with only one other supporting assistant.
- In charge of all operations of salon to make sure business ran smoothly.
Education
Cosmetology License - Cosmetology
Hunterdon County Polytech
Clinton, NJ05.2001
Skills
Training staff
Scheduling
Client Relations
Brand representation
Commitment to quality and service
Effective Multitasking
Product Sales
Shift Scheduling
Team Collaboration
Beauty Techniques
Attention to Detail
Excellent Communication
Active Listening
Websites
Loves spending time with my husband Don, and two sons Dezmond and Brixton.
My husband and I spend most of our weekends volunteering at our local Bmx track where my children race.
Some of my hobbies include fitness, cooking, art, museums, and going to live music. Living a healthy lifestyle ,as well as helping others is what fills most of my time.
Timeline
Salon Manager /Lead Educator
Euphoria Studio
09.2002 - Current
Hairstylist/Receptionist
Rapunzels Salon & Spa
09.2001 - 09.2002
Hair Salon Assistant
Soho Hair Co
01.2000 - 09.2001
Hair Salon Assistant
High Society Salon
06.1998 - 12.2000
Cosmetology License - Cosmetology
Hunterdon County Polytech
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