Summary
Work History
Education
Skills
Timeline
Generic

Sydnee Boltz

Lubbock,TX

Summary

Seasoned Server Support Team Lead offering in-depth knowledge of server setup, troubleshooting, and maintenance. Demonstrated strength in leading technical teams, managing multiple projects simultaneously, and ensuring optimal system performance. Known for diagnosing network issues swiftly and implementing effective solutions to minimize downtime. Previous work has consistently resulted in improved system stability and enhanced team productivity.

Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Work History

Server Support

Outback Steakhouse
Lubbock, TX
10.2024 - Current
  • Created training materials for new employees joining the server support team.
  • Conducted weekly meetings with server support team to review workloads, discuss challenges and identify areas of improvement.
  • Created detailed documentation of all procedures related to server support activities.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Stocked service areas with supplies during slow periods.
  • Provided exceptional service to high volume of daily customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Checked food before serving it to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Delivered food orders promptly and courteously.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Served food and beverages to patrons and confirmed complete orders.

Front of House Employee

Chick-fil-A
Lubbock, Texas
08.2024 - 10.2024
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Cross-trained in other areas such as bussing tables or bartending if needed.
  • Assisted with training new front of house employees on procedures and policies.
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.
  • Prepared drinks upon request according to recipes and standards set by management.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Greeted guests upon arrival, providing a warm and welcoming atmosphere.
  • Monitored dining area to ensure optimal guest satisfaction and address any needs or concerns.
  • Delivered guest orders to correct tables or take-out counter.
  • Explained menu items, took orders and delivered food courses according to instruction.

Education

High School Diploma -

New Deal
Lubbock, Texas
05-2024

Skills

  • Positive and professional
  • Phone etiquette
  • Verbal and written communication

Timeline

Server Support

Outback Steakhouse
10.2024 - Current

Front of House Employee

Chick-fil-A
08.2024 - 10.2024

High School Diploma -

New Deal
Sydnee Boltz