Sydnee Brooks

Direct activities for the delivery of workplace services, operations and asset planning, maintenance and repair for a 1.5-2M square foot portfolio, overseeing team of 17-20 employees and estimated annual budget of $3M. Two years of consistent performance in staying within +/- 2% of annual budget in line with account KPI's. Led successful opening of Google's newest campus in Silicon Valley (October 2023 ~ 300K square foot Youtube site). Nominated and elected to participate in an expanded assignment in 2024 to include champion of JLL HSSE Training Program, Account Lead for Operational Excellence in Financial Stewardship and Member of JLL Innovation Council.

Leadership of 5 IFM Program Managers plus 4 support staff resources in facilitating $80M annual budget for the following Soft Services across Bay Area (San Jose to San Bruno) Google campuses: Janitorial, Living Environments, Elevators, Office Supplies, Fleet and ad-hoc support services. Drove innovation with presentation of an Electric Fleet Management Program to reduce carbon foot print, energy and financial savings and greater vehicle/driver safety. Reduced annual (programs) expenses by 22% through adjusting service/staffing levels and implementing "right time" approach, while continuing to deliver service excellence to Googlers.

Developed and led Centralized Soft Services team supporting Regional IFM operations across Bay Area Meta HQ. Grew team from 3 employees to 11 between 2018-2020. Working with a $12M budget, found creative ways to enhance services while reducing expenses such as establishing internal vs. vendor facilities technician services for a 15% cost reduction. Authored "playbook" resources for knowledge transfer and process guidance for Consumables, Janitorial, Fleet, Facilities Technicians, ERT/Safety/First-Aid, Signage and Art Programs. During Global Pandemic, focused on workplace preventative and safety measures for onsite essential workers and in preparation for eventual phased larger population return to office.

Implementation and management of a robust national volunteer Stanford University Graduate School Alumni Program and corresponding events to encourage active participation and engagement with SPIRE. Designed action plan and raised $150K by soliciting sponsorships in 2017, surpassing goal by $50K for two annual Stanford Real Estate Hall of Fame banquets on both West and East Coasts. Coordinated a successful Stanford Real Estate Council conference hosting 80 alum, as well as regional events around the country and other conferences in which SPIRE participated.

As part of the Faculty Staff Housing Department, contributed to the administration of Stanford’s housing programs for both purchase and rental for eligible faculty, executive level Staff and Clinician Educators. Assist with the acquisition, disposition, and maintenance/repair of University homes pursuant to conflict resolution and general FSH program needs in preparation for resale or rental. Financial Analysis: Monitor and forecast rental property budgets.

Point of contact for fundraising events and corporate partnerships. Responsible for event planning and execution process including goal setting, revenue and expense management, corporate and individual sponsorship solicitations, volunteer recruitment and vendor relations. Ongoing stewardship with staff, Board, volunteers and corporate partners in an effort to create awareness of and raise funds for the agency.

Managed portfolio of 25+ commercial and residential HOA properties. Management of Board of Director and vendor relationships, day-to-day operations of property management including preparation of annual operating budget and reserve fund planning, contract negotiations, preventative maintenance, oversight of capital projects and legal compliance.