Sydnee Burdge
Knox Community Hospital
Mount Vernon,OH
1
Certification
7
years of professional experience
Dedicated professional experienced in enhancing patient care and satisfaction through excellent customer service skills, active listening and communication. Excel in maintaining a compassionate, positive, client-centered care while maintaining professionalism to enhance a patient's overall well being.
Work History
Server
1 Year- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Collaborated with kitchen staff to streamline food preparation and enhance service efficiency.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new staff on menu offerings and operational procedures.
Receptionist
3 Years 2 Months- Greeted and assisted patients and visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments efficiently, optimizing clinic workflow and patient satisfaction.
- Maintained accurate patient records using electronic health record systems.
Customer Service Representative
3 Years 5 Months- Resolved customer complaints efficiently, ensuring positive experiences and fostering loyalty.
- Assisted customers with account inquiries and transaction issues to enhance satisfaction.
- Processed transactions accurately using banking software to maintain operational integrity.
- Collaborated with team members to streamline workflow and improve service delivery.
Education
Licensed Massage Therapist - Massage Therapy
Skills
Hospitality expertise
Exceptional customer service
Guest engagement
Cash handling
Professional image
Telephone skills
Swedish massage
Client engagement
Hot stone massage
Reflexology techniques
Sports Massage
Active listening
Critical thinking
Professional ethics
Multitasking
Team collaboration
Certification
- LMT - Licensed Massage Therapist
Interests
Enjoy running for my overall physical and mental well-being.
Golfing
Swimming
Hiking
Kayaking
Baking
Spending Time with my Family
Timeline
Server
Bickerdyke Table and Tap
07.2025 - CurrentRead More
Receptionist
Knox Community Hospital
05.2023 - CurrentRead More
Customer Service Representative
Park National Bank
12.2019 - 05.2023Read More
Career & Technology Postsecondary Center of Licking County
Licensed Massage Therapist from Massage Therapy
Read More