Dynamic leader and problem-solver with a proven track record at Premier RV & Boat Storage, enhancing safety standards and optimizing operational efficiency. Skilled in building maintenance and customer experience management, adept at driving cost-reduction initiatives and fostering team collaboration. Achieved significant improvements in facility safety and service quality.
Reliable business professional with experience in project management, process improvement, and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal otterings.
Controlled line and crowd with quick, efficient service.
Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
Brewed and served coffee, tea, and other non-alcoholic drinks according to company standards.
Cross-sold pastries with coffee orders, boosting customer purchases.
Cleaned counters, machines, utensils, and seating areas daily.
Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Sorted, organized, and maintained files.
Provided clerical support, addressing routine, and special requirements.
Explored new technologies and approaches to streamline processes.
Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Reported back to instructor to receive day-to-day tasks and responsibilities.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Sorted; organized, and maintained files.
Interacted with customers by phone, email, or in person to provide information.
Analyzed problems and worked with teams to develop solutions.
Completed research, compiled data, updated spreadsheets and produced timely reports.