Sydnee Cooke
Norwalk,OH
Summary
Talented leader offering over three years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Operations Manager
Nosh Meals
Norwalk, OH
02.2017 - 04.2020
- Developed and implemented daily operations plans such as delivery routes, kitchen staff oversight and promotional strategies
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and eight-member management team with related direct reports
- Maintained sound financial footing by overseeing department profit, loss and budgeting
- Developed strategies to improve food service levels for busy facility handling 500 meals each day
- Created and deployed successful strategies to boost the businesses performance, streamline food prep processes and increase efficiency in different areas
Club Manager
Anytime Fitness
Port Clinton, Ohio
03.2016 - 01.2017
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance as needed
- Led individual and group wellness seminars and educational programs on nutrition and over all health topics
- Met or exceeded monthly revenue and training goals
- Grew business over 52% with introduction of new products and services
Nutritionist
Anytime Fitness
Norwalk, Ohio
08.2014 - 02.2016
- Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements
- Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients
- Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning
- Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans
- Organized and planned medical nutrition therapy for 68 clients
Education
Master of Science - Dietetics
Arizona State University Online
Tempe, AZ01.2022
Bachelor of Science - Nutrition Sciences
University of Findlay
Findlay, OH05.2015
Skills
- Risk analysis and management
- Budgeting and forecasting
- Delivery oversight
- Business operations
- Management information systems
- Menu planning abilities
- Kitchen staff coordination
- Policies and Procedures Implementation
Timeline
Operations Manager
Nosh Meals
02.2017 - 04.2020
Club Manager
Anytime Fitness
03.2016 - 01.2017
Nutritionist
Anytime Fitness
08.2014 - 02.2016
Master of Science - Dietetics
Arizona State University Online
Bachelor of Science - Nutrition Sciences
University of Findlay
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