- Traveling
- Pilates
- Road Trips
- Enjoy hobbies that combine physical activity with outdoor exploration
- Watching Movies and TV Shows
- I enjoy helping others and giving back to the community
Sydnee Engel
Monroe,NY
Summary
Empathetic and focused individual with experience in patient care and food service. Skilled in maintaining safety standards and providing exceptional customer service. Eager to learn more collaborative skills to improve operational efficiency and passenger/customer satisfaction.
Overview
3
3
years of professional experience
Work History
Wheelchair Attendant
Albany International
Albany, NY
04.2026 - Current
- Assisted passengers with mobility needs, ensuring safe and efficient transport within facility.
- Learned proper wheelchair handling techniques to enhance passenger comfort and security.
- Maintained cleanliness and functionality of wheelchairs, reporting any maintenance needs promptly.
- Collaborated with team members to streamline boarding processes for individuals requiring assistance.
- Demonstrated empathy and patience while assisting diverse clientele with varying mobility challenges.
- Improved passenger experience by providing timely and attentive wheelchair assistance.
- Assisted in maintaining airport cleanliness by promptly returning wheelchairs to designated storage areas after use.
Food Service Worker
Dunkin' Donuts
Monroe, NY
12.2025 - Current
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Assisted in assembling customer orders accurately and efficiently.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Food Service Worker
McDonald's
Chester, NY
03.2024 - 08.2024
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of workstations during shifts.
- Assisted in inventory management by restocking supplies as needed.
- Provided excellent customer service by taking orders and addressing inquiries.
- Collaborated with team members to ensure timely food delivery.
- Followed safety and sanitation protocols to maintain food quality standards.
- Adapted to fast-paced environment while multitasking effectively.
- Participated in training sessions to enhance knowledge of menu offerings.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
Retail Sales Associate
Forever 21
Monroe, NY
06.2023 - 09.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand identity and increase sales appeal.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Restocked merchandise and organized displays, contributing to a well-maintained store environment.
- Participated in training sessions to enhance product knowledge and improve customer service skills.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Psychology
University At Albany
Albany, NY05.2028
Skills
- Patient care
- Safety awareness
- Transportation assistance
- Reliability and punctuality
- Strong communication skills
- Cash handling
- Customer service
Accomplishments
Im in the sorority Delta Phi Epsilon and I am a member on E-board
Interests
Timeline
Wheelchair Attendant
Albany International
04.2026 - Current
Food Service Worker
Dunkin' Donuts
12.2025 - Current
Food Service Worker
McDonald's
03.2024 - 08.2024
Retail Sales Associate
Forever 21
06.2023 - 09.2023
Psychology
University At Albany