Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydnee Jerke

Boise,Idaho

Summary

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Western Collective
10.2022 - Current
  • Ensuring compliance with alcohol regulations and responsible serving practices
  • Participated in off-premise events with the inclusion of set up and break down of event spaces, and ensuring a welcoming atmosphere
  • Demonstrated knowledge of different beer styles, brewing processes, and brewery offerings
  • Assist in training new employees when necessary
  • Work collaboratively with other taproom employees and brewery staff to maintain a positive work environment.

Server

Brixx Craft House • Leku Ona
03.2022 - 06.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Supported needs of 2-3 person wait staff who attended to specific needs of countless customers daily for dine-in restaurants with social relevancy and intentionality.

Shift Supervisor

Moxie Java
03.2021 - 04.2022
  • Skillfully upsold and assisted in individualized coffee recommendations and educated interested customers on the sources and processes of the store's premium beans
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

Executive Assistant

Trudy Garringer CPA
01.2022 - 04.2022
  • Increased office efficiency by overhauling the company's filing system and office inventory
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions
  • Answered and screened 30+ phone calls daily while taking messages with a high degree of accuracy and redirected to the proper channels when necessary
  • Extracted data from established accounts and detail ledgers to prepare comprehensive and accurate reports and financial schedules, including supporting documentation
  • Evaluated and prepared required journal entries to get clients' books and records ready for income tax preparation.

Education

Bachelors of Kinesiology -

Boise State University
Boise City, OK
12.2025

Associates of Health Science -

College of Southern Idaho
Twin Falls, ID
05.2022

Skills

  • Promptness
  • Organizational Ability
  • Detail-Oriented
  • Quick learner
  • Quality Assurance
  • Interpersonal Skills
  • Team-Oriented
  • Adaptability and Flexibility
  • Dependable
  • Customer Service
  • Complex Problem-Solving
  • Outgoing Personality

Certification

TIPS Certification

Timeline

Bartender

Western Collective
10.2022 - Current

Server

Brixx Craft House • Leku Ona
03.2022 - 06.2023

Executive Assistant

Trudy Garringer CPA
01.2022 - 04.2022

Shift Supervisor

Moxie Java
03.2021 - 04.2022

Bachelors of Kinesiology -

Boise State University

Associates of Health Science -

College of Southern Idaho

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Sydnee Jerke