Sydnee Jernigan
Boston,MA
Summary
Motivated engineering student with hands-on experience in design, analysis, and collaborative technical projects. Strengthened by a strong customer service background in restaurant serving and hosting, bringing excellent communication, multitasking, and conflict-resolution skills. Known for staying calm and organized in fast-paced environments, supporting team workflows, and approaching problems with a reliable, analytical mindset. Adaptable, quick to learn new tools, and committed to delivering accurate, high-quality work.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Twelves Grill & Cafe
West Grove, Pennsylvania
03.2024 - 08.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Memorized menu items and daily specials to assist guests effectively.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
Restaurant Hostess
Twelves Grill & Cafe
West Grove, Pennsylvania
08.2022 - 03.2025
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and guest flow.
- Handled customer inquiries and concerns with professionalism and courtesy.
- Trained new hostesses on procedures and customer service standards efficiently.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
Bachelor of Science - Biomedical Engineering
Boston University
Boston, Massachusetts, MA05-2028
High School Diploma -
Avon Grove High School
West Grove, PA06-2024
Skills
- Data analysis
- Technical writing
- Equipment maintenance
- Customer service
- Problem solving
- Team collaboration
- Communication skills
- Coding
- Computer-aided design software
- Laboratory skills
- Engineering design development
- Leadership
- Attention to detail
Accomplishments
Distinguished Honors
AP Scholar
National Chemistry Olympiad Participant
Honor Roll
Timeline
Restaurant Server
Twelves Grill & Cafe
03.2024 - 08.2025
Restaurant Hostess
Twelves Grill & Cafe
08.2022 - 03.2025
Bachelor of Science - Biomedical Engineering
Boston University
High School Diploma -
Avon Grove High School