Sydnee Presser
Dumas
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Coy Barton CPA
11.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems.
- Completed forms, reports, logs, and records to quickly handle all documentation for staff.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Front Office Administrator /Lead Registered Dental Assistant
Panhandle Dental
09.2021 - 11.2022
- Managed inventory for dental supplies, ensuring timely ordering to prevent stock shortages and minimize costs.
- Evaluated and updated office policies periodically to promote efficiency, adaptability, and overall success in the dental practice''s daily operations.
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Managed office security protocols, minimizing risks and maintaining a safe environment for both patients and staff members alike.
- Assisted dentists with treatment coordination efforts, ensuring patients received appropriate care plans tailored to their needs.
- Streamlined financial transactions by managing accounts receivable processes effectively, ensuring prompt payments from patients or third parties involved in their care.
- Increased patient satisfaction with thorough insurance verification and accurate billing procedures.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Developed strong rapport with patients, easing anxieties through clear communication about their treatments.
- Maintained strict sterilization protocols, ensuring a safe and sanitary environment for patients and staff.
- Gathered detailed medical history from patients before beginning any treatment plan which contributed towards more effective treatments.
Administrative Assistant /Lead Registered Dental Assistant
Gilmer Family Dental
08.2018 - 06.2020
Teller
Comanche National Bank
Administrative Assistant
AISD Tax Office
Education
RDA License - Dental Hygiene
UNT Health Science Center
Denton, TXHigh School Diploma -
Ponder ISD
Ponder, TX01-2008
Skills
- Customer service
- Data entry
- File organization
- Scheduling
- Documentation and recordkeeping
- Invoice processing
- Mail handling
- Data management
- Data collection
- Dedicated team player
Affiliations
- Lions Club
Timeline
Administrative Assistant
Coy Barton CPA
11.2022 - Current
Front Office Administrator /Lead Registered Dental Assistant
Panhandle Dental
09.2021 - 11.2022
Administrative Assistant /Lead Registered Dental Assistant
Gilmer Family Dental
08.2018 - 06.2020
Teller
Comanche National Bank
Administrative Assistant
AISD Tax Office
RDA License - Dental Hygiene
UNT Health Science Center
High School Diploma -
Ponder ISD
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