Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
- Supervise 2-3 coordinators who each maintain a 20-60 count caseload at any given time
- Perform board audits to verify that jobs are being properly managed open to close
- Provide after hours weekend support for emergencies
- Managed a 20-40 count caseload at any given time
- Crafted proposals for handyman, electrical, plumbing, and construction jobs
- Processed invoices for the provider and customer
- Supervised between 60 and 100 employees daily
- Ran daily metrics to keep track of performance over time
- Operated a walk behind for lift to retrieve pallets store on steels
- Verified high quality items and picked them for customer orders
- Organized between 130 and 200 orders per day via time slot
- Responded to customer phone calls to provided assistance with online orders
- Logged customer orders via drive thru and lobby ordering
- Managed a cash drawer and processed customer payments
- Cleaned the lobby, restrooms, and kitchen to ensure the restaurant was up to proper sanitation
- Maintained an up to date knowledge of prices and perks between different ticket and pass types
- Managed a cash drawer and processed customer payments
- Cleaned my work area to prep for opening shift of the next day