Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydnee Pyles

Lawrenceburg,IN

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

5
5
years of professional experience

Work History

Lead Operations Coordinator

Divisions Maintenance Group
2023.08 - Current

- Supervise 2-3 coordinators who each maintain a 20-60 count caseload at any given time

- Perform board audits to verify that jobs are being properly managed open to close

- Provide after hours weekend support for emergencies


Operations Coordinator

Divisions Maintenance Group
2022.08 - 2023.08

- Managed a 20-40 count caseload at any given time

- Crafted proposals for handyman, electrical, plumbing, and construction jobs

- Processed invoices for the provider and customer


Digital Team Lead

Wal-Mart Supercenter
2021.11 - 2022.08

- Supervised between 60 and 100 employees daily

- Ran daily metrics to keep track of performance over time

- Operated a walk behind for lift to retrieve pallets store on steels


E-Commerce Personal Shopper

Wal-Mart Supercenter
2019.12 - 2021.11

- Verified high quality items and picked them for customer orders

- Organized between 130 and 200 orders per day via time slot

- Responded to customer phone calls to provided assistance with online orders


Customer Service Representative

Arbys Resturant
2019.05 - 2019.10

- Logged customer orders via drive thru and lobby ordering

- Managed a cash drawer and processed customer payments

- Cleaned the lobby, restrooms, and kitchen to ensure the restaurant was up to proper sanitation


Ticket Sales Representative

Perfect North Slopes
2018.12 - 2019.03

- Maintained an up to date knowledge of prices and perks between different ticket and pass types

- Managed a cash drawer and processed customer payments

- Cleaned my work area to prep for opening shift of the next day

Education

High School Diploma -

South Dearborn High School
Aurora, IN
05.2021

Skills

  • Administrative Oversight
  • Staff Supervision
  • Relationship Building
  • Complaint resolution
  • Verifying Order Accuracy
  • Customer Relations
  • Paperwork Processing

Timeline

Lead Operations Coordinator

Divisions Maintenance Group
2023.08 - Current

Operations Coordinator

Divisions Maintenance Group
2022.08 - 2023.08

Digital Team Lead

Wal-Mart Supercenter
2021.11 - 2022.08

E-Commerce Personal Shopper

Wal-Mart Supercenter
2019.12 - 2021.11

Customer Service Representative

Arbys Resturant
2019.05 - 2019.10

Ticket Sales Representative

Perfect North Slopes
2018.12 - 2019.03

High School Diploma -

South Dearborn High School
Sydnee Pyles