Sydnee Ricks
Hampstead,NC
Summary
Dynamic and dedicated professional with experience as a Teachers Assistant at Classy Bears Preschool and Daycare. Proven ability in classroom management and student engagement, enhancing learning outcomes through effective communication and collaborative teamwork. Skilled in material preparation and CPR, fostering a safe and supportive environment for students.
Overview
11
11
years of professional experience
Work History
Teachers Assistant
Classy Bears Prechool and Daycare
07.2021 - Current
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Copied, organized and distributed classroom assignments or other paperwork.
- Mentored and tutored individual students needing additional help.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Retail Sales Associate
Lowes Home Improvment
06.2020 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
Personal Shopper
Walmart
04.2019 - 06.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
- Recommended alternative products or options when specific items were out of stock or unavailable.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
Personal Shopper Lead
Lowes Foods
11.2016 - 04.2019
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Managed client budgets effectively, sourcing high-quality products while staying within financial constraints.
- Organized efficient shopping schedules that minimized time and effort for clients, leading to higher satisfaction rates.
- Implemented feedback system to gather insights from clients, continuously improving personal shopping service offered.
- Kept clients informed about upcoming sales and events, maximizing their opportunities to purchase desired items at discounted prices.
- Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Trained new employees on customer service, money handling and organizing strategies.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Crew Member
Dunkin Donuts Baskin Robbins
08.2014 - 11.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Education
High School Diploma - Healthcare And Pharmacy Tech
Topsail High School
Hampstead06.2016
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
- Relationship building
- Classroom management
- Cleaning and sanitizing
- Classroom support
- Student tutoring
- Complex Problem-solving
- Student engagement
- Classroom preparation and maintenance
- Behavior redirection
- Material preparation
- Student supervision
- Student health and safety
- Supervising student activities
- Attendance tracking
- Teacher support and collaboration
- CPR and first aid
- Early childhood education
- Stress management
- Student and parent relations
- Classroom supply management
- One-on-one and small group instruction
- Strong work ethic and dependable
- Attention to detail
- Punctual and dependable
- Collaboration and teamwork
- Adaptive learning
Timeline
Teachers Assistant
Classy Bears Prechool and Daycare
07.2021 - Current
Retail Sales Associate
Lowes Home Improvment
06.2020 - 07.2021
Personal Shopper
Walmart
04.2019 - 06.2020
Personal Shopper Lead
Lowes Foods
11.2016 - 04.2019
Crew Member
Dunkin Donuts Baskin Robbins
08.2014 - 11.2016
High School Diploma - Healthcare And Pharmacy Tech
Topsail High School
Similar Profiles
Pamela FernandezPamela Fernandez
School Registered Nurse at Daycare/ Preschool Little Bears DaycareSchool Registered Nurse at Daycare/ Preschool Little Bears Daycare
Marion BeauvaisMarion Beauvais
Preschool Teacher at Ellerslie Road PrechoolPreschool Teacher at Ellerslie Road Prechool
Nadia ZepedaNadia Zepeda
Preschool Teacher's Assistant at little bees prechoolPreschool Teacher's Assistant at little bees prechool