Results-driven marketing professional with hands-on experience in retail operations, customer service, and event coordination. Skilled in developing marketing materials and executing promotions that enhance customer engagement. Currently pursuing a BBA in Marketing, integrating fresh strategies and industry insights to support business growth and impactful events.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist/Digital Marketing Intern
University Surgical Associates
Chattanooga, Tennessee
01.2026 - Current
Welcomed surgical patients and checked patients at University Surgical Associates.
Greeted surgical patients and checked them into University Surgical Associates.
Scheduled appointments and updated patient calendars in office systems.
Verified insurance details and collected patient forms to ensure accurate billing and smooth patient flow.
Coordinated messages between patients, providers, and surgical staff to facilitate effective communication and timely care.
Communicated appointment instructions and office policies to patients and families.
Answered multi-line phone calls and directed callers to appropriate clinical staff.
Maintained reception area cleanliness and professional presentation to create a welcoming environment for visitors.
Owner
Lou Whos Southern Charm
Hixson, Tennessee
01.2025 - Current
Executed marketing strategies and coordinated production activities, increasing brand visibility.
Facilitated customer communication to ensure products aligned with expectations and requirements.
Launched business creating custom apparel and decor to meet customer needs.
Home decor and Nursery associated
Elders Ace Hardware
Hixson, Tennessee
10.2024 - 06.2025
Organized and decorated store displays to enhance customer experience
Maintained the health of nursery plants through careful organization and consistent watering.
Assisted customers in locating desired products to improve shopping satisfaction
Maintained cleanliness and presentation of merchandise to align with company standards
Checked in products and kept track of invoices and broken products