Sydnee Walker
Rockville,MD
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Successful at helping clients unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with passion for leaving positive impact on patient lives.
Overview
5
5
years of professional experience
Work History
Coordinator of Community Services
MMARS
12.2022 - Current
- Provided leadership, guidance and support to staff members.
- Leveraged case management tools and conflict management techniques to help interdisciplinary teams achieve optimal outcomes.
- Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
- Developed and administered budgets, authorized expenditures and monitored financial indicators to improve profitability.
- Utilized outcome measurements to enhance care quality and client's well-being.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks
Rehabilitation Counselor
Cornerstone Montgomery
02.2021 - 12.2022
- Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and families.
- Assisted individuals with addressing disabilities and developing career plans.
- Coordinated community resources and secured referrals.
- Conducted comprehensive patient assessments and evaluated patient care plans.
- Monitored patient care, human resources and implementation of my companies policies and procedures.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Evaluated diagnostic data to determine eligibility and needed services.
- Mobilized case management system to document service delivery and case progress.
- - Developed person-centered treatment plans and recovery-oriented goals.
- Monitored medication and conducted psychotherapy sessions.
Assistant Teacher
The Foundational Schools
03.2020 - 03.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Provided one-on-one and group-based learning support focused on student progress.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted in lessons, curriculum and homework planning.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Assisted in implementation of new learning tools, systems and materials.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
Internship Student
Optimal Begginnings LLC
06.2018 - 01.2020
- Collaborated with Registered Behavioral Therapist to teach social and behavioral skills.
- Developed lesson plans and criteria for students' behavioral goals.
- Created learning materials to support program objectives.
- Managed data collection systems to support interventions and behavior change.
- Assisted autistic children in activities enhancing behavior and learning.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Bachelor of Arts - Psychology
Southern Newhampshire University
Manchester, NH05.2022
Some College (No Degree) - Rehabilitation Counseling
University of Maryland Eastern Shore
MarylandSkills
- Case Management
- Excellent Customer Service -
- Special Needs Children Support -
- Conflict Resolution -
- Reliable and Punctual -
- Behavior Management Techniques -
- Behavioral Developmental Disorders -
- Positive Reinforcement -
- Charting and Record Keeping
- Active Listening
- Quick Learning Abilities
- Team Collaboration
Timeline
Coordinator of Community Services
MMARS
12.2022 - Current
Rehabilitation Counselor
Cornerstone Montgomery
02.2021 - 12.2022
Assistant Teacher
The Foundational Schools
03.2020 - 03.2021
Internship Student
Optimal Begginnings LLC
06.2018 - 01.2020
Bachelor of Arts - Psychology
Southern Newhampshire University
Some College (No Degree) - Rehabilitation Counseling
University of Maryland Eastern Shore
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