Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney

Loraine,TX

Summary

I just recently retired from the Texas Department of Criminal Justice Department with over 25 years of service. I have completed many tasks and held many titles through out my years of service from security to Inventory management to safety of the facility. I grew up in South Texas on a 2500 acre ranch with approximately 200 mama cows. We ran a large cow/calf operation of registered limousin cattle. My dad raised blue heelers. I have grown up showing cattle, horses and many other traits of a rancher. I currently own J & S Labrador Retrievers with my husband in Loraine, Texas. We started raising labs when my children graduated and went to college. Our love for our labrador fur babies is out of this world. My passion for animals and working with people is something I love to do. I have two grandchildren, Gunner, 5 and Quinn, 3. I help my daughter with both of them when she is working. I feel that my knowledge and love for animals will attest my strengths for this position as a Receptionist. Reliable with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

31
31
years of professional experience

Work History

Correctional Lieutenant

Texas Department of Criminal Justice
Snyder, TX
04.1993 - 02.2024
  • Provided leadership and supervision to subordinate staff.
  • Responded promptly to emergency situations in accordance with established guidelines.
  • Conducted investigations of inmate disturbances and incidents.
  • Evaluated employee performance, providing feedback as necessary.
  • Maintained accurate records for inmates in custody including incident reports, medical documents, disciplinary action forms.
  • Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
  • Developed, monitored and revised operational policies and procedures.
  • Assessed staffing needs and implemented appropriate corrective actions when needed.
  • Monitored security systems for compliance with established protocols.
  • Implemented appropriate discipline measures following review of investigation results.

Laundry Manager IV (Captain)

Texas Department Of Criminal Justice
Snyder , TX
03.2021 - 03.2023
  • Organised weekly meetings with staff to discuss any issues or concerns relating to their job duties.
  • Conducted training sessions for new employees to ensure they had an understanding of the roles and responsibilities expected from them.
  • Monitored and maintained inventory levels of supplies such as detergent, bleach, fabric softener and other cleaning materials.
  • Analyzed customer data in order to develop targeted marketing campaigns aimed at increasing sales revenue.
  • Carried out weekly audits of laundry operations in order to identify areas where improvements could be made.
  • Resolved conflicts between staff members promptly and professionally.
  • Performed daily inspections of equipment and facilities to identify potential hazards or risks.

Sergeant of Corrections

Texas Department Of Criminal Justice
Snyder, TX
10.2018 - 03.2021
  • Provided leadership and supervision to subordinate staff.
  • Responded promptly to emergency situations in accordance with established guidelines.
  • Conducted investigations of inmate disturbances and incidents.
  • Maintained accurate records for inmates in custody including incident reports, medical documents, disciplinary action forms.
  • Prepared written reports summarizing investigations into allegations of misconduct or violations of policy.
  • Provided guidance to staff on proper application of correctional policies and procedures.
  • Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
  • Developed, monitored and revised operational policies and procedures.
  • Assessed staffing needs and implemented appropriate corrective actions when needed.
  • Monitored security systems for compliance with established protocols.
  • Implemented appropriate discipline measures following review of investigation results.
  • Ensured compliance with state and federal statutes regarding treatment of inmates.
  • Interpreted laws, rules and regulations governing the operations of a correctional facility.
  • Advised inmates on available resources for rehabilitation purposes.

Safety Officer I

Texas Department Of Criminal Justice
Snyder, TX
05.2016 - 10.2018
  • Conducted safety inspections of job sites and equipment to identify potential hazards and recommended corrective action.
  • Managed safety and health programs, enforcing compliance with occupational health and safety regulations.
  • Provided training on safe work practices, emergency procedures, hazardous materials handling and other topics related to occupational health and safety.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Supervised safe handling, storage and disposal of hazardous materials.
  • Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
  • Conducted site inspections and audits, recording findings and recommending corrective actions on final reports.
  • Maintained adequate supply of approved safety and PPE supplies for work force.
  • Checked and calibrated equipment for safety.
  • Investigated, resolved and reported on occurrences documented on employee incident and accident reports.
  • Monitored employee performance to ensure compliance with safety regulations and company policies.
  • Documented all safety-related issues within the organization's database system.
  • Inspected premises and work of personnel to identify issues or non-conformity.
  • Investigated workplace accidents and provided recommendations for corrective actions as needed.
  • Ensured that all employees had proper personal protective equipment available at their workstations.
  • Developed safety programs in accordance with OSHA standards and company policies.
  • Audited contractors' safety plans prior to commencement of work onsite.
  • Performed regular air quality tests to ensure a safe environment for workers.

Inventory Store Specialist III

Texas Department Of Criminal Justice
Snyder, TX
11.2011 - 05.2018
  • Provided customer service by responding to inquiries and resolving complaints.
  • Ensured compliance with safety regulations in the workplace.
  • Participated in team meetings to discuss goals and strategies for improving customer service.
  • Tracked sales data using POS systems to monitor performance trends.
  • Developed processes for efficient order fulfillment operations.
  • Managed sales team members and provided mentorship and professional development opportunities.
  • Handled returns and exchanges of merchandise according to established policies.
  • Placed orders for new products based on customer feedback or demand trends.
  • Met with customers and sales team discussing needs and recommendations.
  • Performed opening and closing procedures for the store including counting money, turning off lights, locking doors.
  • Educated customers about product features, benefits, warranties.
  • Supported other departments within the store when needed such as stocking shelves or running errands.
  • Conducted regular price checks to ensure accuracy of pricing information.
  • Greeted customers upon arrival at the store and provided them with assistance as needed.
  • Organized merchandise on shelves, racks, and displays in accordance with company guidelines.
  • Maintained cleanliness of the store by sweeping floors and wiping down surfaces.
  • Maintained store inventory by restocking shelves and removing expired items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Used product knowledge to suggest items to match client needs.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Assisted with conducting merchandise stock counts and reported discrepancies.
  • Computed purchases and received and processed cash or credit payment.
  • Investigated discrepancies between physical count and computer records.
  • Entered information into system to update status reports.
  • Conducted periodic inventories and physical counts of product supplies.
  • Monitored stock levels to ensure availability of products.
  • Coordinated inventory, stocking and ordering.
  • Participated in physical inventory counts to keep information accurate and current.
  • Performed scheduled inventory counts and supply audits.
  • Performed inventory cycle counting and identified discrepancies.
  • Maintained accurate and up-to-date inventory records.
  • Organized regular cycle counts to identify any potential issues early on.
  • Created reports on inventory activity, shortages, overages.
  • Utilized barcode scanners to quickly update inventories in the system.
  • Inspected incoming materials for damage.

Ensured proper storage conditions for all items in the warehouse.

  • Responded promptly to requests from customers regarding product availability.
  • Coordinated receipt of incoming materials and verified accuracy of items received.
  • Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
  • Provided support during internal audits related to material management processes.
  • Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
  • Managed purchase orders with vendors to maintain optimal stock levels.
  • Identified unproductive inventory for disposition, optimizing stock productivity.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Developed and implemented effective inventory control systems.
  • Identified obsolete or slow moving items for disposal or sale at discounted prices.
  • Monitored database system to prepare and deliver customer orders on time.
  • Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
  • Collaborated with other departments to coordinate replenishment activities as required.
  • Assisted in developing standard operating procedures for receiving goods into the warehouse.
  • Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
  • Developed relationships with suppliers to obtain competitive prices.
  • Researched new suppliers for cost savings opportunities when needed.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Traced missing material and shipments through vendor and customer communications.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Compared and verified identifying information of outgoing shipments.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Determined shipping methods, routes or rates for materials to be shipped.

Inventory Store Specialist II

Texas Department Of Criminal Justice
Snyder, TX
04.2005 - 11.2011
  • Monitored inventories on computer to generate accurate reports.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Performed regular cycle counts to maintain accuracy of inventory records.
  • Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
  • Created reports on inventory levels, trends, costs, deliveries. for upper management review.
  • Resolved issues related to receiving errors such as incorrect quantities or missing items.
  • Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
  • Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
  • Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
  • Led team of inventory employees to receive and record new stock.
  • Participated in annual physical inventories conducted at multiple locations.
  • Maintained high levels of product availability by ensuring timely replenishment of stock.
  • Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
  • Examined levels of supplies and material to determine shortages.
  • Utilized warehouse management systems software for tracking products from receipt through shipment.
  • Ensured product quality and safety standards were met throughout the inventory process.
  • Followed operational guidelines to properly unload and stock merchandise.
  • Collaborated with other departments to coordinate supply chain activities and optimize production schedules.
  • Handled ad resolved escalated situations related to inbound and outbound deliveries.
  • Trained and developed staff on proper receiving, processing and stocking procedures.
  • Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
  • Retained optimal inventory levels to prevent disruptions in business operations.
  • Coached employees on inventory management activities, identifying quality candidates for advancement opportunities.

Laundry Manager

Texas Department Of Criminal Justice
Colorado City, TX
07.1997 - 04.2005
  • Resolved conflicts between staff members promptly and professionally.
  • Analyzed customer data in order to develop targeted marketing campaigns aimed at increasing sales revenue.
  • Documented all processes related to laundry operations including quality control measures.
  • Provided support and assistance to team members when needed, encouraging collaboration between departments within the organisation.
  • Ensured that all safety protocols were followed during the handling of hazardous chemicals in the workplace.
  • Performed daily inspections of equipment and facilities to identify potential hazards or risks.
  • Negotiated contracts with suppliers for cost-effective procurement of consumables required for daily operations.
  • Developed and implemented effective laundry procedures to ensure high standards of service.
  • Organised weekly meetings with staff to discuss any issues or concerns relating to their job duties.
  • Prepared monthly reports detailing financial performance, operational efficiency levels and customer satisfaction ratings.
  • Maintained records of employee attendance, leave requests and payroll information in accordance with company policies.
  • Carried out weekly audits of laundry operations in order to identify areas where improvements could be made.
  • Monitored and maintained inventory levels of supplies such as detergent, bleach, fabric softener and other cleaning materials.
  • Managed staff performance by providing feedback and guidance on a regular basis.
  • Responded quickly to customer complaints in order to resolve any issues efficiently.

Laundry Manager

Texas Department Of Criminal Justice
Snyder, TX
01.1995 - 07.1997
  • Resolved conflicts between team members in an efficient manner while maintaining positive working relationships.
  • Monitored employee performance and provided feedback as needed in order to maintain quality standards.
  • Provided on-the-job training for new employees in order to ensure they had the skills necessary to perform their duties successfully.
  • Performed maintenance checks on washing machines, dryers, ironing presses and other pieces of equipment used in the laundry process.
  • Managed day-to-day activities such as scheduling shifts, assigning tasks, troubleshooting equipment problems.
  • Collaborated with other departments within the organization in order to coordinate services when necessary.
  • Conducted regular staff meetings to discuss operational issues, safety protocols, and new procedures.
  • Supervised the daily operations of a large commercial laundry facility, ensuring that all orders were processed accurately and efficiently.
  • Maintained accurate records of inventory levels, personnel schedules, customer orders, and other important data related to the operation of the laundry facility.
  • Identified areas where processes could be improved upon through automation or streamlining existing methods.

Personnel Clerk

Texas Department Of Criminal Justice
Snyder, TX
04.1994 - 01.1995
  • Responded to face-to-face, telephone and electronic requests for information.
  • Wrote correspondence and reports in [Software] and [Software].
  • Maintained personnel records and files, ensuring accuracy of information and confidentiality.
  • Processed employee salary and benefit changes in accordance with company policies.
  • Organized workshops or seminars focused on topics such as diversity awareness or career development.
  • Monitored attendance records; issued warnings for excessive absences or tardiness.
  • Assisted with the recruitment process by conducting interviews, administering tests, and verifying references.
  • Responded to inquiries from staff regarding human resources issues, rules, regulations, benefits.
  • Conducted new hire orientations and provided training materials to employees.
  • Performed various office duties such as filing documents, preparing payroll forms, photocopying documents.
  • Scheduled job postings on internal and external websites and monitored responses from applicants.
  • Researched and corrected problems with time, leave and attendance records.
  • Compiled statistical reports related to personnel activities such as hires, transfers, performance appraisals, and absenteeism.
  • Coordinated employee recognition programs including awards ceremonies or special events.
  • Worked closely with managers to identify staffing requirements for current and future positions.
  • Maintained electronic databases and physical files.

Education

Criminal Justice

Western Texas College
Snyder, TX

Skills

  • Employee Coaching
  • Weapons Training
  • Substance Abuse Knowledge
  • Weapons Handling
  • Staff Scheduling
  • Crisis Intervention Training
  • Security Protocols
  • De-Escalation Techniques
  • Crisis Management
  • Safety-Oriented
  • Inventory Counting
  • Work Planning
  • Staff Supervision

Timeline

Laundry Manager IV (Captain)

Texas Department Of Criminal Justice
03.2021 - 03.2023

Sergeant of Corrections

Texas Department Of Criminal Justice
10.2018 - 03.2021

Safety Officer I

Texas Department Of Criminal Justice
05.2016 - 10.2018

Inventory Store Specialist III

Texas Department Of Criminal Justice
11.2011 - 05.2018

Inventory Store Specialist II

Texas Department Of Criminal Justice
04.2005 - 11.2011

Laundry Manager

Texas Department Of Criminal Justice
07.1997 - 04.2005

Laundry Manager

Texas Department Of Criminal Justice
01.1995 - 07.1997

Personnel Clerk

Texas Department Of Criminal Justice
04.1994 - 01.1995

Correctional Lieutenant

Texas Department of Criminal Justice
04.1993 - 02.2024

Criminal Justice

Western Texas College
Sydney