Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Quote
Timeline
AssistantManager
Sydney Abayenh

Sydney Abayenh

Silver Spring,MD

Summary

Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Reservationist

Eastern Point Collective
Washington, DC
11.2021 - 01.2022
  • Took reservations in person and by phone answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Sales Lead

ALDO
Columbia, MD
09.2019 - 06.2020
  • Provided total customer service
  • Ensured visual presentation complied with ALDO Group corporate standards
  • Resolved customer complaints and responded to customer questions
  • Assisted with sales of products and services
  • Increased revenue by 10% by working closely with [Number] key vendors
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction

Assistant Event Coordinator

Paint Branch Highschool
Burtonsville, MD
06.2018 - 08.2019
  • Organized, promoted, and hosted organizational seminars, conferences, professional and social events
  • Managed event schedule and provided flexible solutions for potential schedule conflicts
  • Edited & created designs for schools website & calendar
  • Developed decor, theme, and ambiance for events to satisfy visions and budget.

Attorney's Administrative Intern

Law Office of Tracy Dupree Davis, LLC
Burtonsville, MD
06.2018 - 08.2019
  • Organized files; monitored calendars; documented actions; implementing effective filing systems that boosted efficiency and organization.
  • Ensured all pleadings, reports, and orders were entered accurately in case jacket and all administrative actions were updated to reflect current due date status in court database
  • Received incoming calls and correspondences while providing excellent administrative support

Education

Bachelor of Science - Psychology, Minor: Biology

University of Maryland Global Campus
Adelphi, MD

H.S -

Paint Branch High School
Burtonsville, MD

Skills

  • Microsoft Office
  • Active Listening and Communication
  • Critical Thinking
  • Administrative Tasks
  • Multitasking and Prioritization
  • Scheduling and Calendar Management
  • Customer Service-Oriented
  • Research and Data Analysis
  • Telephone etiquette
  • Clerical support

Hobbies

  • Film
  • Pilates
  • Traveling
  • Content Creating
  • Meditating


Languages

Amharic
Native or Bilingual

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Reservationist

Eastern Point Collective
11.2021 - 01.2022

Sales Lead

ALDO
09.2019 - 06.2020

Assistant Event Coordinator

Paint Branch Highschool
06.2018 - 08.2019

Attorney's Administrative Intern

Law Office of Tracy Dupree Davis, LLC
06.2018 - 08.2019

Bachelor of Science - Psychology, Minor: Biology

University of Maryland Global Campus

H.S -

Paint Branch High School

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Sydney Abayenh