Sydney Abrams
Enfield,CT
Summary
Compassionate and personable human service professional with a Master of Science degree and 10 years of experience assisting at-risk clients with their educational, behavioral, and developmental needs. Proven track record of counseling and contributing to the education of youth ages 5 years and older from families of varying cultural, religious, and social backgrounds. Experience building and maintaining strong relationships within the community. Working knowledge and experience conducting individual student development assessments and creating personalized behavior management plans. Demonstrated superior customer service, excellent organization, sound judgment, and the implementation of independent action. Specializes in client satisfaction, attention to detail, management, and interpersonal communication. Flexible hard worker ready to learn and contribute to team success.
Overview
10
10
years of professional experience
Work History
Social Worker
State Of Massachusetts
Springfield, MA
07.2022 - Current
- Implement social service interventions to achieve treatment goals and address client needs.
- Develop workable solutions for recurring problems for individuals and families.
- Interview clients individually and in family groups to determine services to best address specific needs.
- Administer conflict resolution strategies to help families resolve disputes.
- Provide mental health support to homeless clients and connect each with community resources.
- Visit clients at residence for home study assessments to assist courts with custody decisions.
- Connected individuals with relevant community resources and coordinated referrals.
- Prioritize and organize tasks to efficiently accomplish service goals.
Director of Recruitment
Abrams Project
Hartford, CT
05.2015 - 07.2022
- Partnered with operations to identify staffing needs and create a clear recruiting strategy to fill positions in a timely manner with candidates who fit the organization’s standards
- Collected information from human service organizations in order to develop treatment plans and provide documentation of all service plans, treatment reports, and progress notes for clients
- Interviewed clients in order to determine what services would best address their needs
- Ensured prompt conflict resolution in crisis situations where severe mental health and behavioral issues occurred
- Provided supervision of program volunteers
- Monitored and approve department expenses.
- Scheduled and lead interviews with selected candidates.
- Set up a meet and greet events to attract interested individuals in person.
- Carried out background checks and set up pre-employment testing.
- Fostered relationships with community business leaders to recruit members.
Substitute Teacher
Springfield Public Schools
Springfield, MA
10.2018 - 06.2019
- Contributed to the classroom and faculty meetings as a full faculty member
- Developed meaningful relationships across all school systems
- Ensured proper communication to other faculty members either verbally or through well maintained records, files, and reports
- Provided advice, gave student status updates, and personal opinions and ideas to parents in order to assist in the educational success of the students
- Planned and tailored the programs of study to meet the individual needs, interests, and abilities of the students receiving special education
- Performed all necessary duties required by the building principal
- Provided extra support to students before and after school hours as needed.
Residential Supervisor
Northeast Center for Youth & Families
Easthampton, MA
04.2018 - 10.2018
- Provided a safe, supportive and caring living environment for every resident.
- Confirmed that residents and staff members observed safety procedures and conducted inspections to identify and resolve dangerous issues.
- Identified serious behavioral changes, which could indicate emergency situations, and notified appropriate staff members for assistance.
- Composed work schedules for staff members and confirmed shifts had the proper coverage.
Paraprofessional
Hartford Board of Education
Hartford, CT
06.2015 - 02.2016
- Assisted the certified teacher with classroom management through supervision and overseeing of classroom activities
- Developed IEPs (Individualized Education Programs) and lesson plans that helped to improve the academic and social skills of children with special needs and moderate to severe disabilities
- Contributed to the development of comprehensive behavior management plans
- Reinforced differentiated instruction according to the student’s ability and skills.
Substitute Teacher
Hartford Board of Education
Hartford, CT
03.2014 - 05.2015
- Developed lesson plans and followed the lesson schedule outlined by the absent teacher
- Performed all necessary duties required by the building principal
- Planned and tailored the programs of study to meet the individual needs, interests, and abilities of the students.
Education
MASTER OF SCIENCE - HUMAN SERVICES, Organizational Management and Leadership
Springfield College
05.2016
BACHELOR OF SCIENCE - HUMAN SERVICES
Springfield College
05.2015
MASTER OF EDUCATION -
Some College (No Degree) - Cybersecurity
University of Phoenix
Skills
- Decision-making
- Team building
- Clerical
- Microsoft Office
- Problem resolution
- SAP
- Account reconciliation
- Invoicing and billing
Timeline
Social Worker
State Of Massachusetts
07.2022 - Current
Substitute Teacher
Springfield Public Schools
10.2018 - 06.2019
Residential Supervisor
Northeast Center for Youth & Families
04.2018 - 10.2018
Paraprofessional
Hartford Board of Education
06.2015 - 02.2016
Director of Recruitment
Abrams Project
05.2015 - 07.2022
Substitute Teacher
Hartford Board of Education
03.2014 - 05.2015
MASTER OF SCIENCE - HUMAN SERVICES, Organizational Management and Leadership
Springfield College
BACHELOR OF SCIENCE - HUMAN SERVICES
Springfield College
MASTER OF EDUCATION -
Some College (No Degree) - Cybersecurity
University of Phoenix
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