- Hiking
- Reading
- Animal Care
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Stand-up Paddleboarding (SUP)
- Downhill and Cross-Country Skiing
- Baking
- Music
- Gym Workouts
- Video Gaming
Sydney Andronica
Plattsburgh,NY
Summary
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Direct Support Professional
Advocacy Resource Center
06.2024 - 08.2025
- Assisted individuals with daily living activities to enhance independence and quality of life.
- Implemented individualized support plans to address specific needs and goals effectively.
- Monitored progress and reported changes to ensure appropriate care adjustments.
- Provided emotional support and encouragement to individuals, fostering a positive environment.
- Maintained accurate documentation of interactions, ensuring compliance with regulatory standards.
- Developed engaging activities that promoted socialization and skill development.
- Collaborated with multidisciplinary teams to coordinate services and improve individual outcomes.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Camp Counselor
YMCA
06.2021 - 08.2023
- Led daily activities and programs for diverse groups of children, ensuring a safe and engaging environment.
- Mentored junior counselors, providing guidance on best practices and child engagement strategies.
- Developed and implemented recreational programs, enhancing campers' social skills and teamwork abilities.
- Monitored camper behavior, addressing conflicts promptly to maintain a positive camp atmosphere.
- Collaborated with parents to address concerns and provide updates on camper progress and experiences.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Fostered love for nature in campers through guided hikes and educational talks on local flora and fauna.
COVID-19 Screener
Adirondack Medical Center
11.2020 - 02.2021
- Conducted temperature screenings and health assessments for patients and visitors.
- Improved workflow efficiency by streamlining patient check-in processes.
- Provided compassionate support to individuals experiencing anxiety during screenings.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Educated individuals on COVID-19 protocols and safety measures.
- Collaborated with healthcare teams to ensure compliance with health guidelines.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Kept up-to-date with evolving COVID-19 guidelines and protocols, ensuring test administration remained accurate and compliant.
- Increased overall patient satisfaction through exceptional customer service during the screening process, addressing questions or concerns promptly.
Restaurant Hostess
Lake Placid Pub & Brewery
06.2019 - 03.2020
- Greeted and seated guests, ensuring an optimal dining experience.
- Managed reservations and waitlists, enhancing guest flow efficiency.
- Collaborated with servers and kitchen staff to coordinate service timing.
- Provided menu information and recommendations, improving customer satisfaction.
- Monitored dining area for cleanliness and readiness, maintaining ambiance standards.
- Assisted in special event coordination, contributing to successful gatherings.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
Customer Service
Adirondack Popcorn Co.
06.2014 - 02.2018
- Maintained knowledge of product offerings to assist customers with inquiries and recommendations.
- Processed customer transactions accurately and efficiently, ensuring a seamless checkout experience.
- Implemented inventory management practices to reduce discrepancies and improve stock accuracy.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Assisted with opening and closing the store to ensure preparedness throughout my shifts for both myself and my fellow coworkers
Education
BS/MSED - Childhood Special Education
SUNY College At Plattsburgh
Plattsburgh, NY05-2026
High School Diploma -
Saranac Lake High School
Saranac Lake, NY06-2020
Skills
- Time management
- First aid and safety
- Behavior management
- Relationship building
- Transportation
- Individualized support
- Goal setting
- Team collaboration
- Safety monitoring
- Community integration
- Critical thinking
- Positive role model and mentor
- Growth mindset
- Conflict resolution
- Collaborative learning
- Cultural sensitivity
Certification
CPR Certified
First Aid Certified
Interests
Timeline
Direct Support Professional
Advocacy Resource Center
06.2024 - 08.2025
Camp Counselor
YMCA
06.2021 - 08.2023
COVID-19 Screener
Adirondack Medical Center
11.2020 - 02.2021
Restaurant Hostess
Lake Placid Pub & Brewery
06.2019 - 03.2020
Customer Service
Adirondack Popcorn Co.
06.2014 - 02.2018
BS/MSED - Childhood Special Education
SUNY College At Plattsburgh
High School Diploma -
Saranac Lake High School