Sydney Armendariz

Arizona City,AZ

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

years of professional experience

Work History

Inside Sales Representative

Alliance Lumber

02.2022 - Current

Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Set up new accounts, established customer credit and set up payment methods.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Quoted prices, credit terms and other bid specifications.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Customer Service Representative Specialist

Bank Of America

11.2020 - 12.2021

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Updated account information to maintain customer records.
Answered constant flow of customer calls with minimal wait times.
Handled customer inquiries and suggestions courteously and professionally.
Tracked customer service cases and updated service software with customer information.
Investigated and resolved customer inquiries and complaints quickly.
Exhibited high energy and professionalism when dealing with clients and staff.

Clerk

Quiktrip

05.2016 - 10.2020

Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Performed inventory control, such as counting, and stocking merchandise.
Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
Operated POS systems to accurately process customer purchases.
Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Worked with floor team and managers to meet wide range of customer needs.
Operated cash register to record transactions accurately and efficiently.

Education

High School Diploma -

Vista Grande High School

Casa Grande, AZ

05.2016

Skills

Relationship Building
Customer Service
Cheerful and Energetic

Product Knowledge
Client Relationship Management
Email and Phone Etiquette

Timeline