I am a performance-driven worker, with a stellar record of accomplishment in connecting with customers and driving remarkable sales. Focused on continual self-improvement to professionally represent the company, and a recent graduate with foundational knowledge in Business Operational Management and hands-on experience gained through academic projects and internships. Continually focused on demonstrating strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
● Analyzed program performance metrics and provided data-driven recommendations to improve youth engagement
● Assisted in budget forecasting and resource allocation, ensuring programs for 10 schools met financial and impact goals
● Developed impact assessment reports by collecting and analyzing participant feedback, attendance and outcome data
● Collaborated with program management to streamline workflows, enhancing service delivery and reducing inefficiencies
● Supported grant reporting by compiling data insights and success stories to demonstrate program impact
● Provided exceptional customer service, assisting an average of 100+ customers per shift
● Processed cash, credit and digital payments efficiently, ensuring 100% transaction accuracy via P2P
● Maintained in-depth knowledge of product lines, promotions and inventory contributing to increased sales
● Resolved customer inquiries and complaints professionally, leading to a positive shopping experience
● Accurately entered and maintained large volumes of data in company databases, achieving 99%+ accuracy
● Verified, corrected and updated records to ensure data integrity and compliance with city policies
● Utilized Excel, Google Sheets and SAP to organize and manage data efficiently
● Processed 100 records per day, ensuring timely and error-free data entry
● Generated reports and summaries for management using data analytics tools such as Power Bi and Excel
● Followed compliance protocols and documentation to protect sensitive data and classified information