I am a Site Team Lead with experience in effective team management. I initiated training meetings to improve the safety awareness and compliance of our team operations. I have proven success in problem solving, customer satisfaction and revenue planning. I want to pursue management in order to build upon my current skillset and to gain more operations knowledge to become an exceptional leader.
-Initiated daily start up meetings to ensure safety and compliance standards are continuously being met
-Completed email requests that resulted in company revenue adjustments
-Manager of creating and maintaining the team member schedule
-Maintained high level inventory control by utilizing the inventory management system to complete inventory tracking, request completion, adjustment completion, etc.
-Initiating weekly team meetings to discuss operations goals
-Conducted User Assistance Training to introduce employees to new WMS system (9/2024-ongoing)
-Revised and drafted standard operating procedures to address deficiencies
-Maintained effective interdepartmental communication and collaboration to meet operational goals
-Verified email requests and adjusted company revenue based on inventory accuracy
-Responsible for making adjustments for aged orders and re-picks
-Conducted checks and balances based off physical and systematical product
-Performed audits and research to collect and record trends to communicate to other departments
-Conducted induction and Aged Orders problem solving by using critical thinking skills to organize tasks to complete efficient order processing
-Resolved delayed orders by tracking and recovering aging inventory
- Packed out orders in all outbound functions
-Answered phone promptly and directed incoming calls to correct offices
-Provided clerical support to company employees by copying, faxing, and filing documents
-Sorted, received, and distributed mail correspondence between departments and personnel
-Responsible for inventory control
- Managed billing and invoicing management
-Greeted customers entering store and responded promptly to customer needs
-Helped customers complete purchases, locate items, and join reward programs
-Operated cash register for cash, check, and credit card transactions
-Restocked and organized merchandise in front lanes.