Sydney Barendrick
Phoenix,AZ
Summary
Dynamic and results-driven professional with a strong customer service mindset, honed at On Q Property Management. Proven track record in enhancing tenant satisfaction and streamlining operations. Proficient in MS Office, I excel in maintaining compliance and efficiency while fostering positive relationships. Enthusiastic about delivering exceptional service and driving property success.
Overview
13
13
years of professional experience
Work History
Property Manager
On Q Property Management
Gilbert, AZ
08.2023 - Current
- Streamlined move-in and move-out procedures for residents to enhance operational efficiency.
- Prepared property marketing materials for rental listings, increasing visibility and interest.
- Coordinated vendor communications to arrange timely services and deliveries.
- Resolved tenant complaints promptly to maintain high levels of satisfaction.
- Collected monthly assessments, rental fees, deposits, and payments accurately.
- Evaluated rental applications, performed background checks, and made approval decisions based on established criteria.
- Processed evictions according to state laws and procedures when necessary.
Assistant Property Manager
LBA Realty
Phoenix, AZ
03.2023 - 07.2023
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
- Oversaw daily operations, maintenance and administration of various properties.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Oversaw budgeting process for assigned properties.
Commercial Property Administrator
Prologis
Phoenix, AZ
04.2020 - 01.2023
- Oversaw daily operations, maintenance and administration of various properties.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Recommended clarifications and changes in program policies to director of property management.
- Directed collection of insurance premiums, taxes and incurred operating expenses.
Leasing Consultant
Apartment Management Consultants LLC
Tempe, AZ
08.2019 - 04.2020
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
- Coordinated general maintenance and major repairs to keep facilities operational and attractive.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Maintained high customer approval rating as result of dynamic service, exemplary support and interpersonal communication.
Manager
Brooklyn Pizza Company
Tucson, Arizona
02.2016 - 07.2019
- Managed day-to-day operations, including supervision and assignment delegation of a 12-member team.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Facilitated on-site staff training and developed processes and procedures to increase accuracy and efficiency.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Lead Party Hostess, Customer Service Position
Makutu's Island
Phoenix, Arizona
02.2013 - 08.2015
- Obtained signed waiver from customer before starting event and closed out customer bill at event end.
- Interacted with all guests and participated in activities throughout event while giving next-level attention to guest of honor.
- Began and ended events punctually by monitoring time and pacing schedule of activities.
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Education
High School Diploma -
Desert Vista High School
Phoenix, AZ05.2015
Real Estate License - Real Estate
Arizona School of Real Estate And Business
Phoenix, AZBachelor of Science - Physiology
University of Arizona
Tucson, AZSkills
- Enthusiasm
- Customer service mindset
- Energetic
- Responsible
- Professional appearance
- Efficiency
- Reliable
- MS Office (Excel, Word, Outlook, ect)
Accomplishments
- Top Agent at San Marquis Luxury Apartments branch of Apartment Management Consultants (AMC).
- Won "Leasing Superstar" Certificate in October 2019 for earning a "Top Shop Performance" for the quarter.
- Youngest employee to be awarded a management position at Brooklyn Pizza Company.
- Salary was increased at Brooklyn Pizza Company due to great customer service.
- Managed a portfolio consisting of approximately 45 properties, equating approximately 89 customers, comprising approximately 6,448,237 square feet.
- Negotiated with vendors, saving company $10,000 annually.
- Managed a residential portfolio of over 250 single-family homes under On Q Property Management.
Timeline
Property Manager
On Q Property Management
08.2023 - Current
Assistant Property Manager
LBA Realty
03.2023 - 07.2023
Commercial Property Administrator
Prologis
04.2020 - 01.2023
Leasing Consultant
Apartment Management Consultants LLC
08.2019 - 04.2020
Manager
Brooklyn Pizza Company
02.2016 - 07.2019
Lead Party Hostess, Customer Service Position
Makutu's Island
02.2013 - 08.2015
High School Diploma -
Desert Vista High School
Real Estate License - Real Estate
Arizona School of Real Estate And Business
Bachelor of Science - Physiology
University of Arizona
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