Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Bennett

Cragford,AL

Summary

Dynamic professional with a proven track record at Wellborn Cabinet Inc., excelling in material coordination and supply chain optimization. Recognized for enhancing production efficiency through effective communication and problem-solving skills. Committed to teamwork and delivering exceptional customer service, ensuring operational excellence and high satisfaction levels.

Overview

6
6
years of professional experience

Work History

Production Expeditor

Wellborn Cabinet Inc.
02.2024 - Current
  • Monitored inventory levels to prevent production delays.
  • Communicated effectively with departments to resolve production issues.
  • Ensured compliance with safety standards and procedures.
  • Tracked order progress, maintaining up-to-date records.
  • Collaborated with team members to meet daily production targets.
  • Monitored production schedules closely, adjusting as needed to meet demand fluctuations.

Server

Olive Garden
11.2021 - 02.2024
  • Coordinated seamless dining experiences by efficiently managing server stations and customer requests.
  • Mentored new team members, enhancing service quality and adherence to Olive Garden standards.
  • Improved table turnover rates through strategic seating and timely table resets.
  • Ensured consistency in service delivery by adhering to established protocols and procedures.
  • Facilitated communication between kitchen staff and servers to optimize order accuracy.
  • Maintained a high level of customer satisfaction by promptly addressing concerns and feedback.
  • Assisted in training sessions for newly hired servers, ensuring understanding of operational guidelines.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Starbucks
11.2020 - 05.2021
  • Mentored team members to enhance service efficiency and customer experience.
  • Streamlined workflow processes to improve order accuracy and speed.
  • Oversaw daily operations, ensuring adherence to quality standards and procedures.
  • Developed new drink recipes to expand menu offerings and increase sales.
  • Led training sessions for new hires on espresso machine operations and safety protocols.
  • Coordinated inventory management, optimizing stock levels and reducing waste.
  • Implemented strategies to boost customer satisfaction through personalized service techniques.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Used POS system to accurately enter orders and process payments.

Cashier

Speedway Gas Station
10.2019 - 06.2020
  • Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
  • Maintained organized checkout area, enhancing overall store presentation and efficiency.
  • Assisted customers with inquiries, providing knowledge of products and services to improve shopping experience.
  • Collaborated with team members to streamline operations and reduce wait times during peak hours.
  • Trained new cashiers on register operations and customer service best practices, promoting consistency in service delivery.
  • Implemented strategies for minimizing errors in cash drawer management, improving accuracy of daily reconciliation.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.
  • Resolved customer complaints effectively, maintaining a positive store atmosphere and enhancing overall brand reputation.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Arts - Pastry Arts

Virginia College At Birmingham
Birmingham, AL
05-2016

Skills

  • Material coordination
  • Microsoft office
  • Supply chain optimization
  • Demand forecasting
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication

Timeline

Production Expeditor

Wellborn Cabinet Inc.
02.2024 - Current

Server

Olive Garden
11.2021 - 02.2024

Barista

Starbucks
11.2020 - 05.2021

Cashier

Speedway Gas Station
10.2019 - 06.2020

Associate of Arts - Pastry Arts

Virginia College At Birmingham

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