Sydney Blake
Daytona Beach,FL
Summary
Adept at multitasking and guest relations, I enhanced guest satisfaction at all jobs I’ve been employed by seamlessly managing reservations and inquiries, showcasing strong multitasking and guest relations skills. My ability to maintain composure under pressure and foster positive customer interactions underscores my proficiency in customer service and conflict resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Daytona Grande Oceanfront
01.2025 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Restaurant Hostess
Riverside Johnny’s
01.2024 - 01.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Barista
Panera Bread
06.2023 - 01.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cashier
Chipotle
04.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Cosmetology -
Daytona State College
Daytona Beach, FLSkills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Cash handling
- Complex Problem-solving
- Scheduling
- Assertiveness
- Handling complaints
- Relationship building
- Coordinating tasks
- Reservation handling
- Guest relations
- Memory retention
- Service prioritization
Certification
-Microsoft Certification
-ServSafe Certification
Additional Information
• Dual enrolled student in my senior year at Spruce Creek High school and Daytona State Cosmetology
• Volunteers at girls helping girls every month
• I have a cat and a dog that I love dearly
Timeline
Restaurant Hostess
Daytona Grande Oceanfront
01.2025 - Current
Restaurant Hostess
Riverside Johnny’s
01.2024 - 01.2025
Barista
Panera Bread
06.2023 - 01.2024
Cashier
Chipotle
04.2023 - 08.2023
Cosmetology -
Daytona State College
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