Sydney Boatner
Birmingham
Summary
Talented professional with expertise in team leadership, planning, and organizational skills all built during successful careers. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a result-driven approach. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
10
10
years of professional experience
Work History
Dog Handler/Front Desk Receptionist
We Talk Dog
09.2024 - Current
- Managed up to 50 dogs of varying breeds and sizes, providing attentive care.
- Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals.
- Managed administrative tasks such as scheduling appointments, updating client records, and processing payments efficiently while maintaining a professional demeanor.
Catering Manager
Birmingham Barons
02.2022 - 09.2024
- Coordinated with Director of events and event/ sales managers for floor and table layouts, guest numbers, and overall catering needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Hired and trained both permanent and temporary staff members. Managed employees in the catering department including; servers, club service(in seat), bartenders, set up crew, and polishers.
- Worked with chefs to plan menus according to client needs and budgets.
- Revised catering orders including; food, snacks, liquor, beer/wine, drinks, etc.
- Executed both non game-day events in Ballroom/ Club Lounge (Formal) and game-day events in the Ballpark (Picnic). With guest number ranging anywhere from 20 to 2,000.
Event Server/ Bartender
Birmingham Barons
03.2021 - 02.2022
- Worked closely with fellow servers/bartenders to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, business meetings ballpark picnics and social gatherings.
- Helped Catering Manger with any last minute needs including; table set up, polishing, food prep, bar prep, etc
Administrative Assistant
Boatner Pugh, LLC
05.2018 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Pro Shop Attendant
Gadsden Country Club
05.2015 - 05.2017
- Streamlined lesson scheduling processes, improving efficiency while maximizing court utilization.
- Organized and executed successful tennis tournaments, ensuring a positive experience for all participants.
- Helped tennis pro with lesson when needed.
- Maintained courts by dragging and lining clay courts, cleaning the net border, squeegee rolling the hard courts.
- Provided special guest services including; ice towels, tennis parties, filing up water jugs, rewrapped rackets, etc.
Education
Bachelor of Science - Psychology
University of Alabama-Birmingham
Birmingham, AL12.2021
Associate of Science - Health Sciences
Coastal Alabama Community College
Brewton, AL05.2018
Skills
- Event planning proficiency
- Time management
- Customer service
- Team leadership
- Problem-solving
- Food safety
- Food presentation
- Facility upkeep
- Scheduling
- Pay roll Administrator
- Inventory management
- Computer operations
Honors Awards
- CACC Dean’s List: 2016, 2017, 2018
- CACC President’s List: 2017, 2018
- NFCA All-American Scholar Athlete: 2016-2017
- Phi Theta Kappa (CACC)
Timeline
Dog Handler/Front Desk Receptionist
We Talk Dog
09.2024 - Current
Catering Manager
Birmingham Barons
02.2022 - 09.2024
Event Server/ Bartender
Birmingham Barons
03.2021 - 02.2022
Administrative Assistant
Boatner Pugh, LLC
05.2018 - 05.2020
Pro Shop Attendant
Gadsden Country Club
05.2015 - 05.2017
Bachelor of Science - Psychology
University of Alabama-Birmingham
Associate of Science - Health Sciences
Coastal Alabama Community College
Similar Profiles
Charles FulforthCharles Fulforth
Kennel Attendant at Dog Talk LLCKennel Attendant at Dog Talk LLC
Hawo AbshirHawo Abshir
Sales Agent at talk talkSales Agent at talk talk
CHRISTIANA MICKELSONCHRISTIANA MICKELSON
Dog Caretaker at Good Dog/Lazy Dog Crazy DogDog Caretaker at Good Dog/Lazy Dog Crazy Dog