Summary
Overview
Work History
Education
Certification
Timeline
Generic

Sydney Bongers

Omaha,NE

Summary

Results-driven professional with a strong foundation in client relationship management and strategic planning, seeking to transition into a sales career as a Recruiter or Account Manager. Experienced in building lasting relationships and guiding clients through critical decisions, I have successfully managed long-term client portfolios, and executed strategic plans that improved engagement and delivered measurable outcomes. I bring strong conflict resolution and negotiation skills, essential for navigating staffing and recruitment challenges, along with a competitive spirit, and a commitment to teamwork. I am eager to leverage my interpersonal skills and drive to excel in a dynamic sales environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Care Coordinator

Boys Town
Omaha, Ne
10.2022 - 09.2025
  • Managed long-term client portfolios, identifying needs and delivering tailored solutions
  • Acted as a trusted advisor, resolving conflicts, and negotiating outcomes in challenging situations.
  • Developed and executed strategic plans to achieve measurable results, and maintain high engagement.

Intern

Project Harmony
Omaha, Ne
08.2024 - 05.2025
  • Built lasting relationships with 10+ clients, assessing needs and delivering solution-focused guidance to achieve goals.
  • Led risk assessments and created action-oriented plans, showing composure and problem-solving in high-stakes situations.
  • Maintained accurate records and tracked outcomes, ensuring accountability and follow-through.

Hotline Specialist

DHHS Of Nebraska
Omaha, Ne
06.2021 - 10.2022
  • Screened and prioritized high-volume reports, quickly identifying critical issues and recommending actionable solutions.
  • Analyzed complex information to support informed decisions and successful interventions.
  • Collaborated with multidisciplinary teams and external partners to coordinate effective outcomes, emphasizing teamwork and results.

Education

Master's - Social Work

University of Nebraska At Omaha
Omaha, NE
05-2025

Certification

  • Account Management: Maintaining Relationships
  • Advanced Business Development: Communication and Negotiation
  • Persuasion at Work: Five Tips to Communicate with Influence

Timeline

Intern

Project Harmony
08.2024 - 05.2025

Care Coordinator

Boys Town
10.2022 - 09.2025

Hotline Specialist

DHHS Of Nebraska
06.2021 - 10.2022

Master's - Social Work

University of Nebraska At Omaha

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Sydney Bongers