Sydney Bundy
Hemet,CA
Summary
Experienced professional with over 3 years in childcare, customer service, and volunteer leadership roles. Skilled in multitasking, organization, and delivering excellent service. Collaborative, detail-oriented, and dedicated to achieving quality outcomes. Passionate about making positive impacts and fostering meaningful relationships.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Richie Bros Auctioneers
11.2024 - Current
- Provided frontline support to buyers, sellers, and transporters in a high-volume, fast-paced auction environment specializing in heavy equipment and industrial machinery.
- Assisted customers with registration, bidding processes, post-sale paperwork, and payment coordination, ensuring a seamless and professional auction experience.
- Resolved complex issues such as payment disputes, delivery delays, and ownership verification, maintaining high satisfaction ratings and fostering repeat business.
- Maintained and updated client records, machinery inventory, and call logs in CRM systems (e.g., Salesforce, MARS, Control Tower), contributing to process efficiency and data accuracy.
- Collaborated with sales, operations, and logistics teams to coordinate equipment pick-up/delivery and to verify asset documentation and ownership.
Barista
Castro Coffee Company
08.2023 - 12.2023
- Delivered exceptional customer service in a fast-paced café environment, consistently meeting high-volume demands while maintaining quality and efficiency.
- Prepared a wide variety of handcrafted espresso and coffee beverages with precision, following standardized recipes and customizing orders per customer preferences.
- Maintained a clean and organized work area in accordance with health and safety standards, including regular equipment cleaning and daily food safety checks.
- Handled cash, credit, and mobile transactions accurately using POS systems; balanced tills and reconciled daily sales.
- Promoted seasonal products and upsold menu items, contributing to increased daily sales and customer engagement.
Art & Theatre Teacher
From the Heart Performing Arts Center
08.2024 - 01.2025
- Designed and led engaging after-school classes in drama, music, and movement for students grades 1st- 5th, fostering creativity, confidence, and collaboration.
- Developed lesson plans aligned with educational and developmental goals, incorporating elements of improvisation, script reading, vocal techniques, and stage presence.
- Directed student performances, showcases, and seasonal productions, managing rehearsals, coordinating costumes and props, and working with parents and staff to ensure event success.
- Created a positive and inclusive classroom environment that encouraged student participation, self-expression, and teamwork across diverse backgrounds and skill levels.
- Provided individualized support and mentorship to students, helping them build public speaking skills, emotional expression, and performance discipline.
Courtesy Clerk
Sprouts Farmers Market
01.2023 - 05.2023
- Delivered friendly and efficient customer service by assisting shoppers with bagging groceries, locating items, and carrying purchases to vehicles, ensuring a positive shopping experience.
- Maintained cleanliness and organization of front-end areas, restrooms, and entryways, upholding Sprouts’ standards for a safe and welcoming store environment.
- Supported cashiers and store staff by restocking bags, cleaning up spills, returning unwanted items to shelves, and managing cart retrieval in all weather conditions.
- Demonstrated strong product knowledge of natural and organic goods to answer basic customer questions and provide assistance as needed.
- Contributed to team efficiency and store morale through dependable attendance, proactive attitude, and willingness to take on additional responsibilities as needed.
Childcare Assistant
Playhouse Daycare
01.2020 - 01.2023
- Assisted with meal preparation, diapering, potty training, and maintaining clean and sanitary classroom and play areas in accordance with health and safety guidelines.
- Facilitated age-appropriate activities including arts and crafts, storytelling, music, and outdoor play to promote social, emotional, and cognitive development.
- Observed and recorded children’s behavior, milestones, and concerns, communicating effectively with parents and lead staff to support individual child needs..
- Ensured compliance with daycare policies and licensing regulations, contributing to a consistent, supportive atmosphere for both children and staff.
Education
Diploma -
Tahquitz High School
Hemet, CA06.2023
Skills
- - Customer Service
- - Active Listening
- - Teamwork
- - Project Management
- - Creativity
- - Collaboration
- - Problem Solving
- - Flexibility
- - Detail-Oriented
Extracurricular and Volunteer Work
Head Editorial Staff | Tahquitz Yearbook: The Bolt
Aug 2022 - Mar 2023
- Led a team in planning, designing, and producing the annual school yearbook, overseeing layout, photography, writing, and editing.
- Coordinated with students, faculty, and administration to gather content and meet publication deadlines.
- Managed project timelines and delegated tasks, ensuring a high-quality final product that reflected the school community.
Stage Manager | Tahquitz Theatre
Aug 2021 - Jun 2023
- Coordinated all aspects of live productions, including rehearsals, technical cues, and backstage operations to ensure smooth and timely performances.
- Acted as the central communication hub between directors, cast, crew, and tech teams, maintaining organization and resolving issues under pressure.
- Managed production schedules, called cues during performances, and oversaw prop, costume, and set changes with precision
Timeline
Customer Service Representative
Richie Bros Auctioneers
11.2024 - Current
Art & Theatre Teacher
From the Heart Performing Arts Center
08.2024 - 01.2025
Barista
Castro Coffee Company
08.2023 - 12.2023
Courtesy Clerk
Sprouts Farmers Market
01.2023 - 05.2023
Childcare Assistant
Playhouse Daycare
01.2020 - 01.2023
Diploma -
Tahquitz High School