Sydney Bunting
Louisville,KY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Server
Roosters Bar And Grill
05.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service for them to feel welcomed.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
River House Bar And Grill
09.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Kentucky Sports Bar And Grill
08.2021 - 08.2022
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- POS experience
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
Education
Associate of Arts -
Bluegrass Community And Technical College
Lexington, KY05.2024
Skills
- Problem-solving skills
- Customer Service
- Policy and Procedure Adherence
- Exceptional customer service
- Sales expertise
- Professional Appearance
- Adaptable and Flexible
- Multitasking
- Adaptability
- Professional Demeanor
- Effective Communication
- Team building
Timeline
Server
River House Bar And Grill
09.2023 - 11.2023
Server
Kentucky Sports Bar And Grill
08.2021 - 08.2022
Server
Roosters Bar And Grill
05.2021 - Current
Associate of Arts -
Bluegrass Community And Technical College
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