Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sydney Burgin

Tampa,FL

Summary

Hardworking and motivated student ready to apply my education in the workplace. Offers excellent customer service, detail-oriented, and excellent time management skills. Positive outgoing personality when greeting and communicating with others to maintain a positive atmosphere.

Overview

5
5
years of professional experience
1
1
Certification

Work History

In-Home Babysitter

Care.com Inc
Tampa, FL
08.2019 - 08.2021
  • Built strong relationships with families based on trust and communication.
  • Managed children's schedules, including extracurricular activities.
  • Provided overnight care during parents' work trips or vacations.
  • Performed light housekeeping tasks to maintain cleanliness.
  • Took children to and from school and extra-curricular activities.
  • Assisted with homework, educational activities, and tutoring.
  • Facilitated bedtime routines, including bathing and storytime.
  • Encouraging healthy physical activity by taking walks together or playing games outside.

Sales Associate

Nikki's Glitz And Glam Boutique
Tampa, FL
12.2018 - 07.2019
  • Assisted customers in selecting products, providing excellent service.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Collaborated with team members to achieve sales targets.
  • Demonstrated expert knowledge of store products and promotions.
  • Developed strong rapport with customers to drive repeat business.
  • Greeted customers to determine wants or needs.
  • Handled customer complaints professionally and efficiently.
  • Utilized up-selling techniques to maximize transaction value.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Restaurant Hostess and Server

Beef 'O' Brady's
Tampa, FL
05.2017 - 07.2018
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked food before serving it to customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Delivered food orders promptly and courteously.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.

Cashier

McDonald's
Tampa, FL
05.2016 - 04.2017
  • Greeted customers
  • Fostered a positive work environment to encourage teamwork.
  • Counted and balanced registers.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Provided exceptional customer service through active engagement.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Handled customer complaints and resolved issues professionally.
  • Used Point of Sale register system to complete transactions.

Education

Bachelor of Science - Nursing

University of South Florida
Tampa, FL
05-2025

Associate of Arts - Business

Florida Gulf Coast University
Fort Myers, FL
05-2023

Associate of Arts - Nursing

Florida Gulf Coast University
Fort Myers, FL
05-2021

High School Diploma -

Walter L. Sickles High School
Tampa
05-2019

Skills

  • Customer Service
  • Multitasking and Prioritization
  • Reliable and Punctual
  • Sales Strategies
  • Relationship Building
  • Outgoing Personality
  • Excellent Communication Skills
  • Positive and Professional
  • Teamwork and Collaboration
  • Problem-Solving Skills
  • Time Management
  • Detail Oriented

Certification

American Heart Association BLS CPR and AED Health Care Provider Certification

Timeline

In-Home Babysitter

Care.com Inc
08.2019 - 08.2021

Sales Associate

Nikki's Glitz And Glam Boutique
12.2018 - 07.2019

Restaurant Hostess and Server

Beef 'O' Brady's
05.2017 - 07.2018

Cashier

McDonald's
05.2016 - 04.2017

Bachelor of Science - Nursing

University of South Florida

Associate of Arts - Business

Florida Gulf Coast University

Associate of Arts - Nursing

Florida Gulf Coast University

High School Diploma -

Walter L. Sickles High School

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Sydney Burgin