Summary

Overview

Work History

Education

Skills

Timeline

Sydney Cabrera

Cheyenne,WY

Summary

Results-driven sales professional with 5+ years of experience in retail sales, customer service, and team leadership. Proven track record of consistently exceeding sales targets and building strong relationships with customers. Eager to contribute my expertise in a role that values growth through hands-on training, while driving results with long-term value for the organization

Overview

years of professional experience

Work History

Floor Manager

Riddles Jewelry

05.2024 - Current

Social Media Manager for the Cheyenne location
Trained and mentored team members on jewelry displays and sales techniques.
Managed inventory levels, ensuring accurate stock counts and timely replenishment.
Implemented visual merchandising strategies to enhance product visibility and appeal.
Supervised daily operations to ensure high standards of customer service and product presentation.
Trained and mentored team members on jewelry care, sales techniques, and store policies.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Partners with Management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
Collaborates with Management team to ensure the store is set to brand standards and marketing initiatives are executed per company direction.
Communicates and executes priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
Identifies performance opportunities and partner with Management team to contribute to development plans, inorder to maximize growth and potential.

Sales Specialist

Verizon

10.2022 - 05.2023

Executed targeted sales strategies to enhance customer engagement and drive revenue growth.
Developed and maintained strong relationships with clients, ensuring high levels of satisfaction and retention.
Analyzed market trends to identify new business opportunities and optimize product offerings.
Collaborated with cross-functional teams to streamline sales processes and improve overall efficiency.
Assisted in the planning and execution of marketing initiatives aimed at increasing brand visibility within the market.
Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Negotiated and completed purchasing contracts.

Level I Technician ( Contract )

TEKsystems

11.2021 - 12.2021

Operated and maintained diagnostic equipment for troubleshooting technical issues.
Conducted routine inspections to ensure compliance with safety standards.
Collaborated with team members to resolve service requests efficiently.
Documented repairs and maintenance activities in tracking system.

Manager

Wyoming Vapor Comapny

04.2019 - 11.2021

Led team in daily operations to enhance customer service and product knowledge.
Developed training materials for new staff, improving onboarding efficiency.
Streamlined inventory management processes, reducing stock discrepancies.
Implemented quality control measures to ensure product consistency and safety.
Developed and maintained relationships with customers and suppliers through account development.
Generated financial report ensuring financial security, and maintaining accounting records.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Controlled resources and assets for department activities to comply with industry standards and government regulations, ensuring adherence across all operational activities.

Team Leader

Chick-fil-A

02.2018 - 12.2018

Supervised team operations to ensure adherence to quality standards and customer service excellence.
Trained and mentored new staff on operational procedures and best practices for efficiency.
Implemented inventory management techniques to reduce waste and optimize stock levels.
Coordinated shift schedules to align workforce availability with peak customer demand periods.
Developed training materials to streamline onboarding process for new employees, ensuring consistency in service delivery.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Data Entry Specialist

Time2Marketllc

01.2016 - 02.2017

Entered and maintained accurate data in various systems to support operational efficiency.
Verified and corrected discrepancies in data entries, ensuring high levels of accuracy.
Assisted in developing streamlined processes for data entry tasks, improving overall workflow.
Collaborated with team members to troubleshoot data-related issues and implement solutions.
Conducted regular audits of data records to identify and rectify errors promptly.
Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
Supported project teams by providing timely and accurate information from databases.
Adapted quickly to new software tools for data management, enhancing productivity.
Trained new staff on data entry procedures, fostering a collaborative work environment.