Dynamic and results-oriented professional with a proven track record at St. Marks Hospital and Lowes Home Improvement. Excelled in community relations and merchandising strategy, by significantly enhancing patient comfort and store productivity. Recognized for exceptional time management and adaptability, consistently exceeding customer satisfaction goals. Passionate about delivering high-quality service and achieving superior outcomes through teamwork and innovation.
Overview
10
10
years of professional experience
Work History
Community Work Volunteer
St. Marks Hospital
Mill Creek, UT
06.2024 - Current
Greeted, guided and offered assistance to patients and visitors.
Assisted in transporting patients in the hospital by using wheelchairs or stretchers safely and efficiently.
Maintained cleanliness in the Emergency Department by restocking exam rooms, cleaning equipment, and disposing of hazardous waste appropriately.
Assisted nurses and physicians with patient care by taking vital signs, stocking medical supplies, and providing comfort to patients.
Developed exemplary care abilities from comforting and assisting families and patients in emergency room.
Ensured compliance with all safety protocols established by local authorities when handling hazardous materials such as needles or chemicals.
Collaborated with healthcare teams to determine needs and support daily objectives.
Attended training to validate or refresh basic professional skills.
Attended meetings with other department volunteers to discuss current projects, upcoming events, and ways to improve services provided to patients.
Developed strategies for streamlining processes related to admitting new patients into the ER more quickly.
Merchandising Service Associate
Lowes Home Improvement - Jared Miller
Sandy , UT
02.2021 - Current
Recognized by management for providing exceptional customer service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Exceeded customer satisfaction by finding creative solutions to problems promptly and efficiently.
Assisted in developing marketing campaigns for promotional activities.
Conducted weekly cycle counts of merchandise inventories to maintain accurate records of stock levels.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Maintained updated knowledge through continuing education and advanced training.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lifeguard
Alta Canyon Sports Center
Sandy, UT
05.2016 - 09.2026
Utilized training, rescue techniques and proper equipment to aid distressed people.
Assisted with swim lessons for guests and members of the facility.
Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Enforced all safety regulations and posted rules for patrons.
Education
Associate of Science - General Studies
Salt Lake Community College
Salt Lake City, UT
12-2024
High School Diploma -
Jordan High School
Sandy, UT
05-2021
Skills
Community relations
Time management
Conflict resolution
Cleaning and sanitizing
Adaptability and flexibility
Dependability and reliability
Clear communication
Passionate & Attentive
Anatomy/Physiology
Medical Terminology
Accomplishments
Earning my associate’s degree from Salt Lake Community College while balancing a demanding schedule that included working, attending classes, volunteering, and shadowing professionals in the medical fields
Became head writer in yearbook staff during high school
Obtained an abundant amount of knowledge in the medical field volunteering and observing different departments
Excelled in communication towards others and adaptability at work moving up in positions
Timeline
Community Work Volunteer
St. Marks Hospital
06.2024 - Current
Merchandising Service Associate
Lowes Home Improvement - Jared Miller
02.2021 - Current
Lifeguard
Alta Canyon Sports Center
05.2016 - 09.2026
Associate of Science - General Studies
Salt Lake Community College
High School Diploma -
Jordan High School
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