Sydney Carriere
Knoxville,TN
Summary
Performance-oriented Sales Leader offering exceptional record of achievement in tech sales. Tenacious seller with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
15
15
years of professional experience
Work History
UDS Global Account Executive
Dell Technologies
03.2018 - Current
- Oversee global product solution sales with select and diverse customers while fostering partner relationships and enabling footprint expansion into new lines of business to increase share.
- Coordinating with customer executives, leaders, and technical contacts as well as operational and purchasing teams for optimum sales and deployment services.
- Maintain account relationships and profiles to assure highest CSAT and revenue opportunity meeting customer objectives.
- Enabling and advocating as voice of the customer with Dell, UDS division, product management, marketing, and engineering to drive product evolution the right direction.
- Achieve sales goals and KPIs by cultivating and securing new customer relationships.
Area Vice President of Sales
Qumulo
06.2017 - 02.2018
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed sales reps to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve productivity and results.
- Key voice with Product Management to drive improved feature/functionality as demanded by sales via customers.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Collaborated with senior management to develop strategic initiatives and long term goals.
District Sales Manager
NetApp
07.2015 - 06.2017
- Coached sales associates in use case qualification and sales techniques/presos, significantly increasing customer and core team satisfaction ratings, awareness, and engagement activity to optimize revenue opportunities.
- Assessed individual sales performances while actively coaching and to support areas of improvement to determine best methods to improve sales results.
- Devised strategies for opening and retaining accounts promoting SolidFire brand and solutions considering market drivers and competitive advantages..
- Built new business avenues by applying channel-based strategies fostering top channel partner referrals and engagement.
District Sales Manager North Florida
EMC Corporation
01.2014 - 07.2015
- Coached sales associates to drive significant end to end solution revenue results keeping happy (and buying) customers.
- Collaborated with and assessed team performances to drive optimal solution sales being challengers to achieve results.
- Devised strategies for growing accounts, enabled consistent rep training and learning to promote EMC solutions.
- Rectified CSAT issues quickly to maintain client satisfaction.
- Worked diligently with management, engineering, services, and support teams to keep the focus on the customer to expand sales opportunity.
FL Enterprise Sales and Southeast DM for Isilon
Isilon
12.2008 - 12.2013
- Achieved FL and SE regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive and fruitful relationships with clients across FL and the SE representing a nearly unknown brand at the time with Isilon.
- Broke into key accounts generating significant revenue against competition while earning high satisfaction scores from our new customers.
- Participated in sales calls with direct reports to strengthen customer relationships, change their perception of a "small unknown company" and uncover opportunities for growth through product development and sales.
- Finalized sales contracts with high-value customers.
- Executed successful promotional events and trade shows, eventually with channel partners.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to our sales team.
- Exceeded sales quotas and increased profitability through effective sales strategy and execution.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives with customers.
Skills
- Integrity Filled Sales Leader
- Deal and Solution Crafting
- Professional Relationship Builder
- Account Acquisition and Versatility
- Proven Revenue Driver
- Direct Customer Interaction
- Lead Identification and Generation
- Client Satisfaction Leader
- Executive team leadership
- Account and revenue tracking
Timeline
UDS Global Account Executive
Dell Technologies
03.2018 - Current
Area Vice President of Sales
Qumulo
06.2017 - 02.2018
District Sales Manager
NetApp
07.2015 - 06.2017
District Sales Manager North Florida
EMC Corporation
01.2014 - 07.2015
FL Enterprise Sales and Southeast DM for Isilon
Isilon
12.2008 - 12.2013
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