Sydney Chavez

Promoted from Shift Leader to Assistant Manager at same location from 2023

• Supported daily operations and collaborating closely with the store manager.
• Managed staff schedules, ensuring appropriate coverage and smooth shifts.
• Addressed customer concerns to ensure a positive dining experience and provided feedback to maintain high service standards.
• Conducted monthly inventory reviews, managed stock levels, and helped optimize ordering to minimize waste and reduce costs.
• Assisted with training new employees, ensuring they had the skills needed to succeed.
• Supervised day-to-day operations, ensuring performance, quality, and service expectations were met.

• Led and trained the team to deliver excellent service, ensuring customers left with a positive experience.
• Responsible for opening and closing the store, handling cash accurately, and organizing tasks for efficient operations.
• Managed inventory using FIFO procedures to maintain product freshness and minimize waste.
• Maintained a clean, safe work environment and ensured adherence to safety guidelines.
• Collaborated with other shift leaders to maintain consistent service standards and foster a positive, cohesive team culture.

• Delivered excellent customer service by efficiently handling orders and resolving customer inquiries.
• Managed cash handling accurately during transactions and maintained a clean, organized work environment.
• Communicated effectively with customers and team members to maintain a fast-paced, friendly environment.
• Focused on delivering high-quality service while supporting team and operational goals.