Sydney Chronister
Herndon,VA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food, creating personalized beverages, and meeting customer demands with diligent and well-organized mentality.
Overview
3
3
years of professional experience
Work History
Barista
Blend Coffee Bar
2024.03 - Current
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
Starbucks
2022.04 - 2023.05
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Used POS system to accurately enter orders and process payments.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Hostess
Piero's Corner
2021.10 - 2022.03
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
High School Diploma -
Briar Woods High School
Ashburn, VA06.2024
Skills
- Friendly and outgoing
- Opening and closing duties
- Cash Handling
- Adaptive and creative
- Espresso machine operation
- POS Systems
- Active Listening
- Reliable and Dependable
- Problem-Solving
- Customer Service
- Beverage Preparation
- Food Serving and Preparation
- Cleanliness
Timeline
Barista
Blend Coffee Bar
2024.03 - Current
Barista
Starbucks
2022.04 - 2023.05
Hostess
Piero's Corner
2021.10 - 2022.03
High School Diploma -
Briar Woods High School
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